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Telesales / Customer Service

1 month ago

Dubai, United Arab Emirates Ie soft technology Full time

**Telesales/Customer Service Representative**

Location: Dubai Silicon Oasis

**Job Type**: Full-Time

Work Hours: 9-hour shifts, 24/7 shift availability required, 4 days off per month

**Salary**: 3000 - 5000 AED per month

**Job Summary**:
**Key Responsibilities**:
Provide accurate information to customers.

Resolve customer issues promptly.

Maintain customer records.

Collect and relay customer feedback.

Collaborate with team members.

**Qualifications**:
Fluent in English.

Willing to work 24/7 shifts, 9-hour shifts per day.

Proficient with MS Office and CRM software.

Strong communication and problem-solving skills.

Prior experience in telesales or customer service.

Familiarity with CRM systems.

**Benefits**:
Competitive salary 3000-5000 per month) and incentives.

Training and development programs.

Annual Air Ticket.

Annual Bonus As per the performance

Health insurance and other benefits.

Career advancement opportunities.

4 days off per month.

**Job Types**: Full-time, Permanent

Pay: AED3,000.00 - AED5,000.00 per month

**Experience**:

- Telesales: 1 year (preferred)

**Language**:

- English fluently (preferred)