Customer Service Executive-uae National Only

4 days ago


Fujairah, United Arab Emirates LM EXCHANGE Full time

Greet all the customers
- Reach the given target on a daily basis
- Provides outstanding customer service by placing the interests of the customers first and aiming to exceed customer expectations
- Promotes and maintains positive relations with all loyal clients and new customer
- To be able to report to branch as per given schedule
- To be able to work in a timely manner
- Complies with all department and company policies and procedures
- Contributes to the fulfillment of department and company objectives and goals
- Performs as a team member in allocating and coordinating the workflow
- Handles workload and customer queries with patience and empathy and does not let the work pressure reflect on the way when dealing with the clients
- Maintains proper records of all transactions, cancellations, and issues computer-generated receipts to the customers
- Maintains an awareness of all promotions and advertisements
- Maintains a clean and orderly checkout of the counter
- Answers customer’s questions and provides information on procedures or policies
- Maintains good relationship with all customers
- Trains and mentor new employees
- Strictly follow the Anti-Money Laundering procedures as per company rules and regulations
- Responsible for protecting the privacy of their customers by not discussing financial matters outside, they are required to only release account information to authorized individuals
- Reporting to the Assistant Branch Manager
- Ensures zero tardiness and absences
- Ensure the cleanliness of the counter
- Make sure to give 100% commitment in all sales promotion.

**Qualifications and Education Requirements**
- A college diploma is plus, computer literate is a must

*
- **Fluent in English**_
- **Freshers can also apply.**_

**Job Type**: Part-time

**Salary**: AED5,000.00 per month

Ability to commute/relocate:

- Fujairah: Reliably commute or planning to relocate before starting work (required)

**Education**:

- High school or equivalent (required)

**Experience**:

- customer service: 1 year (required)

**Language**:

- English and Arabic (preferred)

Shift availability:

- Day Shift (required)
- Night Shift (required)



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