Customer Service Executive

4 days ago


Fujairah, United Arab Emirates Al Mayya Group Full time

Customer Service executive - Adventure Park / Amusement Park Experience.
- Must have experience in riding mountain and adventure bikes.
- Provide outstanding customer experiences by offering courteous and efficient services.
- A good attitude and temperament in managing kids activities and behaving responsibly and mature with children.
- Explain safe and proper use of bike park equipment
- Promote the bike park events, packages and plans
- Handling customer complaints and resolving them in a timely manner ensuring highest customer satisfaction.
- Perform CPR and administer first aid in case of emergencies.
- Inform clients about park safety and hygiene guidelines.
- Ability to effectively troubleshoot and fix problems that arise with guest bikes
- Assist in guiding other offered activities daily
- Willing to learn new abilities such as trail maintenance and build.
- Complete day-to-day activities and department tasks as assigned
- Ability to multi-task and perform under pressure.
- Crowd management on weekends and public holidays.

**Job Requirements**:
1.Multi tasking

2. Stress handling

3. someone who worked in adventure industry

4. flexible to work in different timings as per the management’s expectations

5. Outdoor customer service

**Salary**: AED1.00 - AED1.10 per month

Ability to commute/relocate:

- Fujairah: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Visa Status
- salary Expectations
- Will you be able to join Immediately
- Notice Period

**Education**:

- Bachelor's (preferred)

**Experience**:

- in riding mountain and adventure bikes.: 5 years (preferred)
- Bike Riding - Amusement Parks: 3 years (preferred)

License/Certification:

- Valid UAE driving license - Adventure Bike (preferred)



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