Service Coordinator

2 days ago


Dubai, United Arab Emirates Eros Group Full time

**Role**: Service Coordinator (Home Appliances)

**Experience**: 3 to 5 years

**Job Location**: Al Quoz, Dubai
- Develop and maintain policies and procedures to ensure compliance with company processes & standards
- Successfully handle the repairs of multi brand Home appliances (Fridge, Washing Machines etc).
- Lead a team of service representatives to complete tasks and KPI’s in a timely manner with mínimal error
- Handling delivery & installation team's daily activities and assisting sales team & retailer network on daily outbound deliveries
- Handling Project Delivery clients & installations and monitoring installation progress on stage wise.
- Monitoring the quality related issues in the new products and to highlight with the principals.
- Contributing in increase of revenue by offering open unit sales to out of warranty customers

**Job Types**: Full-time, Permanent

Pay: AED3,000.00 - AED3,500.00 per month


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