Counter Salesman

1 month ago

Abu Dhabi, United Arab Emirates DESERT FACE TRADING LLC Full time

Urgently required for an reputed automobile spare parts trading company based in Jebel Ali Dubai male Counter Salesman having experienced in selling of European Trucks & Trailer Parts / American Car Parts, should be fluent in English / Arabic & French Language.

**His responsibilities as follows**:

- Process workshop requirement, understand technicians’ requests, job cards and written reports.
- Sales growth within account base with the introduction of new customers.
- Manage Inbound Parts calls for all Dealer.
- Central administration of Bus purchase orders.
- Ensuring Customer Service targets and commitments are met.
- Working to set Sales KPI’s using internal system.
- Liaising with Dealer Point Parts staff daily to confirm delivery service availability, hours available to sell, customer issues.
- Work with SAP Competency Center on finding system solutions and enhancing existing solutions.
- To process customer and engineer orders.
- To maintain good customer contacts, both over the telephone and by means of regular visits and thereby enhance customer satisfaction.
- Greet customers and assist them in finding the parts they are looking for, including answering questions, educating on product usage and providing advice for maintenance and installation.
- Assist with inventory management and verify that all parts are correctly stocked and displayed for optimal visibility and accessibility.
- Intervene in situations where a customer is dissatisfied, and come up with creative solutions to maintain business when dealing with backorders, damaged parts or stock-outs.
- Organize merchandise and participate in modifying displays to reflect current inventory, sales and promotions.
- Calculate sales totals, taking into account such factors as discounts, store credit, promotions and flash sales.
- Label different parts based on their function and price using predetermined methods for organization and documentation.
- Inspect returned parts to find defects and promptly assist the customer with a replacement part or a full refund.
- Participate in accepting shipments of parts, sending orders to customers and documenting all inventory that enters and exits the facility.

Excellent Salary & Career Growth -Ready to join immediately.

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