CRM Agent
5 months ago
**Job Opening: Immediate Joiners - CRM Agent**
**Department**: Customer Relationship Management (CRM)
**Location**: India/Japan Desk
**Language Requirement**: Fluent in English (both written and spoken)
**Position Overview**:
We are actively seeking talented individuals who are available for immediate employment to join our team as CRM Agents. This role involves crucial tasks related to customer relationship management, database maintenance, and interdepartmental coordination.
**Key Requirements**:
- Exceptional proficiency in English, with strong written and verbal communication skills.
- Proficiency in Microsoft Office Suite, particularly Word and Excel.
- Prior experience in a CRM role and familiarity with CRM software systems.
- Ability to excel in a fast-paced environment, managing multiple tasks under strict deadlines.
- Collaborative mindset, capable of working effectively with other CRM Agents as part of a team.
- Proximity to the office location is preferred.
- Availability to work weekends and holidays as needed.
**Responsibilities**:
- Generate daily, weekly, and monthly reports as required.
- Organize and update the agents' database with accuracy and attention to detail.
- Maintain and update data in the CRM system to ensure records are current and reliable.
- Monitor the database for errors and promptly communicate findings to relevant users.
- Update spreadsheets and other documentation as necessary.
- Collaborate with various departments to ensure timely responses to requests and inquiries.
**Salary**: $950 USD
**Regular Shift**: 11:00 - 20:00
**Training Shift**: 9:00 - 18:00
**Immediate Joiners**:
Pay: AED3,000.00 - AED3,500.00 per month
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