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Customer Service Call Center Agent

6 months ago

Dubai, United Arab Emirates Al Safrah Restaurant Full time

**We are looking for Call center agent ( Malayalam female Required) should have own visa.**

**Responsibilities**
- Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Strong phone and verbal communication skills along with active listening
- Ability to multi-task, set priorities and manage time effectively

Job Type : Full time

Salary : AED 1200 TO AED 1600 per month

Experience : 0 TO 1 year ( Preferred )
Language **:malayam,Tamil & English**
- **Note : Only female Malayalam own visa preferable.**

**Contact**:Mr.Rashi :0545275339**

**Salary**: AED1,200.00 - AED1,500.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- customer service: 1 year (preferred)

**Language**:

- malayalam (preferred)