Edms Expert

6 months ago

Dubai, United Arab Emirates Ericsson Full time

**Join our Team**:

- **What you will do**
- You will be a part of the Managed Services Operations (Infrastructure) team for their IT systems and Greenfield BSS solution.
- As technical expert work with customer as well as managing offshore team for ensuring production system performance and stability.
- Evaluate E2E technical solution proposed by vendors.
- Take ownership to drive changes beneficial to production environment including functionality and performance of solutions going live
- Risk assessment of Proposed solution and drive the risk mitigation steps.
- Prioritize tickets based on impact/urgency, SLA, RCA, business criticality.
- Collaborate with multiple teams to uncover, analyze, and resolve client issues.
- Vendor Management: Liaising and working with suppliers/vendors for escalation, negotiation, and new product assessment.
- Implement and maintain operational policies, procedures that ensure an optimal operation as per ITIL guidelines.
- Mentoring team technically for any upcoming new solutions and subsequent skill development and concept development

**You will bring**
- Graduate in Computer Science or similar
- Minimum years of relevant experience: 5 To 6 Years’ Experience Preferred with relevant experience in Documentum
- Must possess 5+ years of experience as a Documentum System Administrator.
- 5+ years of experience with Documentum Content Server v6.x and/or 7.x and/or higher on high availability platforms
- 5+ years of experience with Documentum Web server on CS JBoss 5.1.0 or higher on high availability platforms
- 5+ years of experience with Documentum App Server Apache Tomcat 6.0.20 or higher on high availability platforms
- Strong understanding of Documentum Server architecture and required components.
- Must be proficient with the Installation, Administration, Deployments and Troubleshooting of Documentum 7.1x, 6.7x products like Content Server,

**Support the following systems and functions**:

- Documentum Administrator (DA) and WebTop, Task Space.
- Strong understanding of Captiva architecture and knowledge on different modules.
- Documentum Administrator or similar.
- Webtop.
- Captiva Administrator or similar.
- Windows and Unix server knowledge
- java, DQL, API, SQL, Shell Scripting/ Perl Scripting knowledge.

**Why join Ericsson?**

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

**What happens once you apply?**

Click Here to find all you need to know about what our typical hiring process looks like.

**Primary country and city**: United Arab Emirates (AE) || Dubai

**Job details**: Technical Authority Expert

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