Community Relations Executive

2 weeks ago


Ras alKhaimah, United Arab Emirates Aldar Academies Full time

Aldar Education is currently seeking Community Relations Executive to support our growing family of owned and operated schools in Ras Al Khaimah, UAE for the commencing AY2023/24.

**Minimum Qualifications**:

- Bachelor’s degree

**Minimum Experience**:

- A minimum of 2 years of experience in a similar role in the region
- Customer service experience is required
- Experience in the Education sector is preferred.

**Job Specific Knowledge & Skills**:

- Fluent English communication skills, written and oral
- Strong interpersonal skills to be able to work well in a multi-cultural environment.
- Excellent office management skills and computer literacy
- Fluency in Arabic is required

**Main Duties**:
**Prospective Parents**:

- Welcome all prospective parents to the school and deal with any initial enquiries
- Assist with external marketing for the school and manage the social media channels
- Conduct tours of the school for prospective families
- Assist SLT when needed with enquiries and enrolments
- Create and send out welcome information packs to new families prior to joining the school
- Work with the SLT to plan induction and transition days and hosts these events

**Specified Duties**:
**Existing Parents**:

- Organize parent/community events in order to engage parents in school activities and celebrations and support the school’s parent engagement activities.
- Work closely with parent bodies such as the Parent Council and Parent Ambassadors.
- Support and advertise the school’s parent engagement activities.
- Management and continual development of the school communication channels, such as newsletters, to ensure the school’s parent population is fully aware of the school's activities as a key driver of customer/student retention.
- Drive the communication on the reenrollment process; increase parent retention



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