Center Supervisor

Urgently required: Call Center Agent / Supervisor with extraordinary communication skills for lead conversion with two years of call center experience preferred. Proficiency in English is a must, Arabic will be an added advantage. **Salary**: AED2,500.00 - AED4,500.00 per month Application Question(s): - Visa type: **Experience**: - Customer service /...

**Call Center Job Description**: - Manages and oversees a team of call center agents. - Motivates and supports agents through feedback and communication. - Measures KPI’s like inbound calls, call waiting, and call abandonment. - Assists with taking agents’ calls if they can’t handle the workload. - Improves quality of results by recommending...

As a Call Centre Supervisor at our medical center, you will be responsible for overseeing the day-to-day operations of the call center team, ensuring efficient and effective handling of inbound and outbound calls related to patient inquiries, appointment scheduling, and other medical-related services. You will lead a team of call center representatives,...

Responsibilities - Assist in the formulation of targets for individuals and teams - Answer questions from staff and provide guidance and feedback - Anticipate escalation and take over calls when needed - Devise ways to optimize procedures and keep staff motivated - Measure performance with key metrics such as call abandonment, calls waiting etc. - Ensure...

Job description - Plan and implement call center strategy - Determine targets for call center - Hire and onboard new call center employees - Answer staff questions, provide guidance and feedback to team members - Train new employees - Onboard new employees - Ensure a friendly and motivating work environment - Measure performance with KPIs such as call...

We are currently looking for a **Supervisor in AMER Typing Center** - To communicate and support the Operation Manager for the organizational needs, oversee employee’s performance, provide guidance and support. - Handling, manage and support the center customer queue, reception area, cashiers and typist in all related transactions to maximize...

A Call Center Supervisor is a professional charged with training and motivating their team of Call Center Representatives as they answer questions, handle complaints, and provide support for clients. They also assist in hiring new employees while monitoring their team’s success on an ongoing basis. - Assisting in the formulation of targets for individuals...

Plan and implement call center strategy - Determine targets for call center - Hire and onboard new call center employees - Answer staff questions, provide guidance and feedback to team members - Train new employees - Onboard new employees - Ensure a friendly and motivating work environment - Measure performance with KPIs such as call interruptions, calls...

We're hiring! We're currently searching for an experienced Call Center Supervisor to join our team. **About us.** Bizrahmed is a well-established medical centre in Dubai with multiple global branches in London and KSA. We have over 25 years' experience within the cosmetic industry, working alongside world renowned plastic surgeons and doctors. We offer...

As a Call Centre Supervisor at our medical center, you will be responsible for overseeing the day-to-day operations of the call center team, ensuring efficient and effective handling of inbound and outbound calls related to patient inquiries, appointment scheduling, and other medical-related services. You will lead a team of call center representatives,...

Supervise all tasks involved in Call Center - Train the Call Center Agents to respond efficiently and accurately to callers, explaining about the Driving Licensing Services, Vehicle Testing Services, available offers & promotions - Train & monitor the Call Center Agents on the customer journey process, available payment options, required documents, transport...

Responsibilities: - Supervise and oversee the daily operations of the call center, ensuring smooth and efficient handling of customer orders. - Manage a team of call center agents, providing guidance, support, and training as needed to maintain high-performance standards. - Monitor call center performance metrics, such as call volume, response time, and...

Responsibilities: - Supervise and oversee the daily operations of the call center, ensuring smooth and efficient handling of customer orders. - Manage a team of call center agents, providing guidance, support, and training as needed to maintain high-performance standards. - Monitor call center performance metrics, such as call volume, response time, and...

We are looking for a Technical Call Center Supervisor with a focus on Software Engineering needs to blend both managerial and technical skills to ensure smooth call center operations, while maintaining a strong focus on the technology, software performance, and system efficiency. Salary range AED 6,500 - 7,500 **Job Requirements**: - Qualifications:...

We are looking for a call center supervisor to join immediately. **Responsibilities**: 1. Manage and oversee the daily operations of the remote contact center, ensuring efficient and effective delivery of services. 2. Develop and implement strategies to improve customer experience and satisfaction levels. 3. Monitor call center performance metrics, identify...

**Call Center Supervisor in Jumeirah 1** **Our leading Medical Clinic Client is looking for a Healthcare Call Center Supervisor located in Jumeirah 1, Dubai who can join immediately.** **Roles and Responsibilities**: - Assist in the formulation of targets for individuals and teams - Hire and onboard new employees - Answer questions from staff and provide...

_Main duties and responsibilities includes:_ - **Train staff in areas of telephonic customer service and company policies**: - Overseeing and assessing Call center staff activities, and providing them with regular performance-related feedback. - Strategizing and monitoring daily activities of Contact Center operation. - Investigating and solving customer...

We are looking for an Experienced Clinic Supervisor. - Minimum of **Two Years** experience in the medical field. - Must speak **ENGLISH & ARABIC **Fluently. **Company Overview** Rosmetic Medical Center, located in the DIFC, is a renowned establishment specializing in providing top-tier medical care in aesthetics, dermatology, laser therapy, IV therapy, and...

A Clinic & a Beauty Lounge based in Jumeirah 1 is looking for a Call Center Supervisor. **Salary**: 6,000AED - 12,000AED (Based on experience) Immediate joiner for now A minimum of 2 years experience is a must **Salary**: AED6,000.00 - AED12,000.00 per month Application Question(s): - Do you have experience as a Call Center Supervisor in a...

**Supervise the call center to ensure optimum planning and satisfaction of the customer replenishment needs and all other service queries, in line with agreed service levels while ensuring that the objectives for CS are achieved.** - **Monitor the team performance and remove any blockages that they face.** - **Build and maintain long term relationships with...