Salon Supervisor
1 day ago
**Key Responsibilities**:
- **Staff Management**:
- Supervise salon staff (hairstylists, beauticians, receptionists, etc.).
- Schedule shifts and manage employee work hours.
- Train, mentor, and evaluate staff performance.
- Handle any personnel issues, conflicts, or complaints.
- **Customer Service**:
- Greet and assist clients, ensuring their needs are met and they have a pleasant experience.
- Resolve customer complaints and issues effectively.
- Promote services and products to clients.
- Ensure client satisfaction through high-quality service delivery.
- **Salon Operations**:
- Oversee the cleanliness and organization of the salon.
- Ensure proper hygiene and safety standards are maintained.
- Monitor inventory levels of products and supplies and ensure timely reordering.
- Manage the booking system, making sure appointments are scheduled efficiently.
- **Financial Management**:
- Assist with budgeting, controlling expenses, and increasing profitability.
- Promote sales of services and retail products to clients.
- **Marketing & Client Relations**:
- Develop promotional campaigns to attract new clients.
- Build and maintain strong relationships with clients.
- Handle client inquiries and ensure follow-ups for future bookings.
- **Health & Safety Compliance**:
- Ensure all equipment is sanitized, and health and safety protocols are followed.
- **Administrative Duties**:
- Assist in developing and implementing salon policies and procedures.
**Qualifications**:
- High school diploma or equivalent (some may require a degree or certification in cosmetology or business management).
- Proven experience in the beauty industry, preferably in a supervisory role.
- Strong leadership and communication skills.
- Excellent organizational skills with the ability to multitask.
- Knowledge of salon equipment, products, and services.
- Customer-focused with strong problem-solving abilities.
**Skills**:
- Leadership and team management.
- Customer service excellence.
- Financial and inventory management.
- Ability to manage stress in a fast-paced environment.
**Working Conditions**:
- Full-time
- Physically demanding due to standing for extended periods and handling salon equipment.
- Fast-paced, customer-facing environment.
A Salon Supervisor/manager plays a crucial role in ensuring that the salon runs smoothly, delivers excellent service, and meets business objectives.
Pay: From AED5,000.00 per month
Application Question(s):
- lebanese or syrian nationality
**Language**:
- native arabic, good in english (required)
Expected Start Date: 01/02/2025
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