Salon Receptionist
3 months ago
IMMEDIATE START
**Client Interaction**
- **Greeting Clients**: Welcome clients as they arrive, making them feel comfortable and ensuring they are taken care of.
- **Managing the Waiting Area**: Ensure the waiting area is clean, organized, and stocked with refreshments, magazines, or other amenities.
- **Client Check-In/Check-Out**: Check clients in for their appointments and ensure a smooth check-out process, including payment and rebooking future appointments.
- **Booking Appointments**: Use salon management software to book appointments, ensuring accuracy in the scheduling system.
- **Managing Schedules**: Keep track of staff availability and appointments to prevent double bookings or scheduling conflicts.
- **Reminders and Follow-Ups**: Send reminders to clients about upcoming appointments and follow up on missed or rescheduled appointments.
- **Data Entry**: Maintain accurate records of clients’ personal information, preferences, and appointment history in the salon’s database.
- **Managing Payments**: Process payments for services and products, ensuring that receipts are provided and transactions are accurately recorded.
- **Inventory Assistance**: Help keep track of product inventory by recording sales of salon products and notifying the supervisor when stock is low.
5. **Sales and Upselling**
- **Product Sales**: Promote and sell salon products to clients, providing recommendations based on their needs.
- **Service Promotion**: Inform clients about special promotions, new services, or loyalty programs to encourage repeat business.
6. **Communication with Staff**
- **Coordinating with Technicians**: Relay information between clients and salon staff, ensuring that appointments are ready and services are delivered on time.
- **Staff Schedules**: Communicate with salon staff regarding their appointments and any client-specific needs or requests.
- **Issue Resolution**: Notify the supervisor or relevant staff of any scheduling conflicts, client complaints, or technical issues.
- **Software Proficiency**: Operate salon management software efficiently for bookings, cancellations, and payments.
10. **General Office Support**
- **Filing and Record Keeping**: Organize client forms, consent documents, and any necessary paperwork in an orderly fashion.
- **Handling Deliveries**: Receive and sign for deliveries of salon products or supplies.
Application Deadline: 14/09/2024
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