Restaurant Hostess
5 months ago
**Responsibilities**:
- Warmly greet guests upon arrival, providing a personalized and memorable first impression.
- Manage the reservation system effectively, accurately recording guest information and preferences.
- Coordinate seating arrangements to optimize table utilization and accommodate guest preferences.
- Communicate with guests regarding wait times and provide accurate estimates for table availability.
- Escort guests to their tables, ensuring a smooth and efficient seating process.
- Assist guests with coat check and other services as needed.
- Maintain a tidy and welcoming lobby area, ensuring cleanliness and orderliness at all times.
- Monitor the flow of guests in the dining room, alerting servers and management to any special requests or VIP arrivals.
- Collaborate with servers and management to address guest inquiries, concerns, and special requests.
- Uphold the highest standards of professionalism and hospitality, striving to exceed guest expectations at every opportunity.
- Assist with administrative tasks such as answering phones, taking reservations, and confirming upcoming bookings.
- Stay informed about restaurant policies, menu offerings, and special events to provide accurate information to guests.
Qualifications:
- Previous experience as a hostess or in a guest service role, preferably in a fine dining or luxury hospitality environment.
- Excellent interpersonal and communication skills, with a warm and welcoming demeanor.
- Strong organizational abilities and attention to detail, with the ability to multitask in a fast-paced environment.
- Ability to remain calm and composed under pressure, maintaining professionalism at all times.
- Proficiency in reservation management software and basic computer skills.
- Flexibility to work evenings, weekends, and holidays as required.
- Impeccable grooming and presentation, adhering to uniform standards.
- Knowledge of food and beverage offerings, as well as local attractions and amenities, is desirable.
**Benefits**:
- Competitive salary commensurate with experience.
- Opportunities for career advancement and professional development.
- Employee meals provided during shifts.
- Discounts on dining, merchandise, and other amenities.
- Health insurance and other benefits as per company policy.
- Access to training and development programs to enhance skills and knowledge.
Ability to Commute:
- Dubai (preferred)
Ability to Relocate:
- Dubai: Relocate before starting work (preferred)
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