Assistant Salon Manager Fe-ma-le

5 months ago


Abu Dhabi, United Arab Emirates Hampstead Group Full time

Job Overview:
We are seeking an experienced and motivated Assistant Salon Manager to join our dynamic team. As the Assistant Salon Manager, you will play a key role in supporting the day-to-day operations of the salon, ensuring exceptional customer service, and contributing to the overall success of the business. If you are a seasoned salon professional with a passion for leadership and a strong commitment to creating a positive salon experience, we encourage you to apply.

Key Responsibilities:
**Team Leadership**:Assist in recruiting, training, and managing salon staff.
Provide leadership and guidance to salon employees, fostering a positive and collaborative team environment.

**Client Services**:Ensure exceptional customer service by maintaining high standards for quality and client satisfaction.
Address client inquiries, concerns, and escalations with professionalism and efficiency.

**Salon Operations**:Assist in overseeing day-to-day salon operations, including appointment scheduling, inventory management, and maintaining cleanliness and organization.
Collaborate with the Salon Manager to create and implement efficient workflows and procedures.

**Sales and Promotion**:Support sales initiatives by promoting salon services, retail products, and special promotions.
Monitor and achieve sales targets, providing regular reports to salon management.

**Training and Development**:Participate in the ongoing training and development of salon staff to ensure they are knowledgeable about products, services, and industry trends.
Conduct regular performance evaluations and provide constructive feedback to team members.

**Client Relationship Management**:Build and maintain strong client relationships through personalized service and effective communication.
Proactively seek feedback from clients to continuously improve salon services.

**Product Knowledge**:Stay informed about the latest trends in salon products, tools, and techniques.
Educate salon staff on product knowledge and recommend suitable products for at-home maintenance.

**Health and Safety**:Ensure compliance with health and safety regulations in the salon.
Implement and enforce salon policies and procedures to maintain a safe and welcoming environment.

Qualifications:
Proven experience in a salon environment, with a minimum of [insert number] years of experience.

State cosmetology or salon management license.

Strong leadership and team management skills.

Excellent customer service and communication skills.

Knowledge of salon operations, including appointment scheduling and inventory management.

Sales and marketing experience, with a focus on promoting salon services.

Familiarity with health and safety regulations in the beauty industry.

Proficient in salon management software and Microsoft Office.

**Benefits**:

- Competitive salary with opportunities for bonuses.
- Opportunities for professional development and training.
- Employee discounts on salon services and products.
- A positive and collaborative team environment.

**Salary**: AED4,000.00 - AED5,000.00 per month

Ability to commute/relocate:

- Abu Dhabi: Reliably commute or planning to relocate before starting work (required)



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