Salon Manager

2 weeks ago


Abu Dhabi, United Arab Emirates Blonde Luxury beauty lounge Full time

We are hiring Salon Manager at our Beauty Salon Khalifa City Abu Dhabi.

**Salon Manager**:
**Client Relations**: Ensure an exceptional customer experience, handle customer complaints or concerns, and build strong relationships with clients.
- **Client Bookings and Appointments**: Oversee booking systems, appointment reminders, and manage cancellations or no-shows.
- **Client Retention**: Implement strategies to build a loyal client base, such as promotions, loyalty programs, or follow-up communications.
- **Sales and Revenue Targets**: Set and monitor sales goals for services and retail products, motivating the team to meet or exceed targets
- **Inventory Control**: Monitor inventory levels for hair and beauty products, order supplies when necessary, and ensure products are available for sale.
- **Salon Cleanliness and Safety**: Ensure that the salon is clean, well-maintained, and compliant with health and safety regulations.
- **Promotions and Special Offers**: Create and manage seasonal promotions, packages, or discounts to boost business.
- **Daily/Weekly/Monthly Reports**: Track sales, services provided, employee performance, customer feedback, and other metrics to assess salon performance.
- **Cross-departmental Coordination**: Work closely with stylists, receptionists, and other team members to ensure smooth operations and high morale.
- **Team Building**: Foster a positive work environment that promotes teamwork and collaboration.
- **Expanding Services**: Research new services or products to introduce in the salon to meet customer needs and stay competitive.

**Key Skills for a Salon Manager**:

- **Leadership & Team Management**:

- **Customer Service Excellence**:

- **Financial Acumen**:

- **Strong Organizational Skills**:

- **Communication Skills**:

- **Marketing & Sales Skills**:

- **Problem-Solving & Decision Making**:

- **Technical Knowledge of Salon Operations**:

- **Adaptability and Creativity**

**Job Types**: Full-time, Permanent

Pay: AED4,000.00 - AED5,000.00 per month

Application Deadline: 21/11/2024


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