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Reservation Supervisor
2 weeks ago
As Reservations Supervisor, you are responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan for Reservations. The Reservations Supervisor will manage the reservations team and will work to develop future and repeat business opportunities.
**Responsibilities**
- Make daily weekly monthly reservation reports and statistics and ensure they are distributed to the respective departments.
- Implement effective reservations strategies; set and amend selling strategies across all channels, and segments as directed by the direct report as applicable per-property level.
- Monitor and report results of any incentive programs in place; responsible to make sure the integrity of the program is maintained, and that all requirements are followed.
- Ensure all reservation enquires are professionally, and promptly handled within standard timelines and ensure that there is no loss of business.
- Track Calls using standard call conversion sheets, reporting calls on daily, weekly, monthly basis and ensuring that calls are not lost resulting in lost business.
- Conduct training to existing and new agents in the team to maintain and improve reservation selling skills.
- Monitor and maximize revenues opportunities to achieve budgeted and forecasted transient revenue targets.
- Check the prices daily at the end some one on the field between people and the other one in the office behind the screen.
**Job Type**: Permanent
**Salary**: AED3,500.00 - AED5,000.00 per month
Application Question(s):
- Do you have an experience in Reservation on Holiday Homes?
- Do you know how to use the Online platforms for Marketing?
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