Reservation Supervisor

2 weeks ago


Dubai, United Arab Emirates Bright Stars Media Full time

As Reservations Supervisor, you are responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan for Reservations. The Reservations Supervisor will manage the reservations team and will work to develop future and repeat business opportunities.

**Responsibilities**
- Make daily weekly monthly reservation reports and statistics and ensure they are distributed to the respective departments.
- Implement effective reservations strategies; set and amend selling strategies across all channels, and segments as directed by the direct report as applicable per-property level.
- Monitor and report results of any incentive programs in place; responsible to make sure the integrity of the program is maintained, and that all requirements are followed.
- Ensure all reservation enquires are professionally, and promptly handled within standard timelines and ensure that there is no loss of business.
- Track Calls using standard call conversion sheets, reporting calls on daily, weekly, monthly basis and ensuring that calls are not lost resulting in lost business.
- Conduct training to existing and new agents in the team to maintain and improve reservation selling skills.
- Monitor and maximize revenues opportunities to achieve budgeted and forecasted transient revenue targets.
- Check the prices daily at the end some one on the field between people and the other one in the office behind the screen.

**Job Type**: Permanent

**Salary**: AED3,500.00 - AED5,000.00 per month

Application Question(s):

- Do you have an experience in Reservation on Holiday Homes?
- Do you know how to use the Online platforms for Marketing?



  • Dubai, United Arab Emirates Hilton Full time

    Reservations Supervisor A Reservations Supervisor oversees the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. **What will I be doing?** As Reservations Supervisor, you oversee the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. The...


  • Dubai, United Arab Emirates Hilton Full time

    Reservations Supervisor A Reservations Supervisor oversees the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. **What will I be doing?** As Reservations Supervisor, you oversees the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. The...


  • Dubai, United Arab Emirates Hilton Full time

    A Reservations Supervisor oversees the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. **What will I be doing?** As Reservations Supervisor, you oversee the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. The Reservations Supervisor...


  • Dubai, United Arab Emirates Golden Sands Hotel Apartments Full time

    We are looking to Hire reservations supervisors with below listed skills: - Excellent Written & Verbal Communication skill - Attentiveness - Customer Service - Team work - Listening skill - Problem-Solving Skills - Time Management - Selling skills - 2-3 Years experience in hotels reservations as supervisor. **JOB DESCRIPTION** - Processing Daily...


  • Dubai, Dubai, United Arab Emirates Hilton Full time

    Reservations SupervisorA Reservations Supervisor oversees the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction.What will I be doing?As Reservations Supervisor, you oversee the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. The...


  • Dubai, United Arab Emirates Hilton Dubai Jumeirah Resort Full time

    DescriptionA Reservations Supervisor oversees the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction.What will I be doing?As Reservations Supervisor, you oversees the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. The Reservations...


  • Dubai, United Arab Emirates Signature 1 Hotel Full time

    We are urgently looking for a Reservation Supervisor who can join with us immediately. Job Responsibilities: - Act as a main resource for reservation agents needing assistance technically or with regards to achieving customer satisfaction. - Ensure reservation department and Front Officestaff are constantly aware of availability states open, on request,...


  • Dubai, Dubai, United Arab Emirates Hilton Full time

    A Reservations Supervisor oversees the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction.What will I be doing?As Reservations Supervisor, you oversee the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. The Reservations Supervisor will work...


  • Dubai, Dubai, United Arab Emirates Hilton Dubai Jumeirah Resort Full time

    A Reservations Supervisor oversees the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction.What will I be doing?As Reservations Supervisor, you oversees the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. The Reservations Supervisor will...


  • Dubai, United Arab Emirates Studio M Arabian Plaza Full time

    As a Reservations Supervisor at Studio M Arabian Plaza, Dubai, you play a key role in supporting the reservations department by overseeing reservation operations and providing exceptional customer service. Your responsibilities include supervising reservation agents and ensuring efficient booking processes. **Key Job Responsibilities**: - Supervise and...

  • Reservation Supervisor

    2 months ago


    Dubai, United Arab Emirates Darina Holidays Full time

    i!!! DO NOT APPLY IF YOU DONT HAVE EXPERIENCE AS WE WILL REJECT YOUR APPLICATION!! **JOB RESPONSIBILITIES** **Handling hotel reservations from all the markets, Assisting will tailor-made requests including hotel accommodation, tours, transfer, and other services** **KEY ACTIVITIES** - Provide fast and accurate replies for all the requests - Offer...


  • Dubai, United Arab Emirates Darina Holidays Full time

    !!! DO NOT APPLY IF YOU DONT HAVE EXPERIENCE AS WE WILL REJECT YOUR APPLICATION!! **JOB RESPONSIBILITIES** **Handling hotel reservations from all the markets, Assisting will tailor-made requests including hotel accommodation, tours, transfer, and other services** **KEY ACTIVITIES** - Provide fast and accurate replies for all the requests - Offer...

  • Reservation Supervisor

    2 months ago


    Dubai, United Arab Emirates Tower Plaza Hotel Full time

    Act as a main resource for reservation agents needing assistance technically or with regards to achieving customer satisfaction. - Ensure reservation department and Front Office staff are constantly aware of availability states open, on request, closed dates, high demand dates etc. - Responds to all guest reservation requests and executes prompt, courteous...


  • Dubai, Dubai, United Arab Emirates Studio M Arabian Plaza Full time

    As a Reservations Supervisor at Studio M Arabian Plaza, Dubai, you play a key role in supporting the reservations department by overseeing reservation operations and providing exceptional customer service. Your responsibilities include supervising reservation agents and ensuring efficient booking processes.Key Job Responsibilities: Supervise and lead the...


  • Dubai, United Arab Emirates Gulf Court Hotel Business Bay Full time

    **Job Summary** As a Reservations Supervisor you are Responsible for organizing the various parts of the group reservation process to make sure all people and tasks involved work together to deliver accurate group reservation information in the system, and therefore contributing towards a good customer experience, along with Supervisory tasks at...


  • Dubai, Dubai, United Arab Emirates Shangri-La Group Full time

    Reservation Supervisor | Shangri-La Group DubaiHeadquartered in Hong Kong SAR, the Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties, wellness and lifestyle facilities.Today, the Group owns, operates and manages 100+ hotels under our family of four...


  • Dubai, Dubai, United Arab Emirates Tower Plaza Hotel Full time

    Act as a main resource for reservation agents needing assistance technically or with regards to achieving customer satisfaction. Ensure reservation department and Front Office staff are constantly aware of availability states open, on request, closed dates, high demand dates etc. Responds to all guest reservation requests and executes prompt, courteous and...


  • Dubai, Dubai, United Arab Emirates ELITE BYBLOS HOTEL Full time

    URGENT HiringCan attend the interview in Dubai. Please send your full CV with photo.RESERVATIONS SUPERVISOR: With 2 years' experience on the same capacity in UAE Excellent communication, organizational skills and customer service attitudeJob Types: Full-time, ContractCOVID-19 considerations:Following update from Dubai Government. Surfaces in the premises are...

  • Reservation Supervisor

    2 months ago


    Dubai, United Arab Emirates City Seasons Towers Hotel Full time

    The Reservations Supervisor position is essential to maximizing our hotel revenue and our staff's potential. Reporting to the Reservations Manager, responsibilities include but are not limited to: - Support the Reservations team in meeting departmental goals (e.g., employee engagement, reputation performance score, reservations accuracy, revPar, etc.) by...


  • Dubai, Dubai, United Arab Emirates Darina Holidays Full time

    DO NOT APPLY IF YOU DONT HAVE EXPERIENCE AS WE WILL REJECT YOUR APPLICATIONJOB RESPONSIBILITIESHandling hotel reservations from all the markets, Assisting will tailor-made requests including hotel accommodation, tours, transfer, and other servicesKEY ACTIVITIES Provide fast and accurate replies for all the requests Offer exceptional customer service, which...