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Reservation Supervisor

1 month ago

Dubai, United Arab Emirates Signature 1 Hotel Full time

We are urgently looking for a Reservation Supervisor who can join with us immediately.

Job Responsibilities:

- Act as a main resource for reservation agents needing assistance technically or with regards to achieving customer satisfaction.
- Ensure reservation department and Front Officestaff are constantly aware of availability states open, on request, closed dates, high demand dates etc.
- Responds to all guest reservation requests and executes prompt, courteous and accurate guest service at all times.
- Fully knowledgeable about hotel guest rooms, rates, promotions, amenities, programs, hotel facilities and services.
- Answer guest inquiries pertaining to hotel services, registrationof guests, and shopping, dining, entertainment and travel directions etc.
- Manage systems that are setup within the reservations departmentto ensure accurate handling and monitoring of phone calls.
- Assists and prepare in groups pre-arrivalprocess and also preparing group rooming lists.

**Salary**: AED2,300.00 - AED2,500.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Can you join immediately?

**Experience**:

- Reservation Supervisor: 2 years (required)
- Opera Software: 2 years (required)