Head of Concierge Operations
6 months ago
**Essential**:
- Higher Secondary or Bachelor's degree in any field.
- 2+ Years in Customer Service, Retail or Guest Experience leadership.
- Excellent written and verbal communication skills (English Essential, Arabic Desirable)
- Creative problem solving
- Customer - centric mindset with passion for delivering outstanding service
- Ability to anticipate guest needs exceed expectations
- Demonstrated ability to thrive in dynamic, fast-paced environment. Flexibility to adapt to changing priorities and guest requirements**Desirable**:
- Master in Business
- 3-5 years work experience in/or within the hospitality/leisure/travel industry
- Fluency in foreign language (Arabic)
- Experience in Business Development
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