Travel Pricing Upload Executive
3 weeks ago
We are seeking a meticulous and results-oriented Tour Package & Booking Price Upload Executive to join our dynamic team. In this role, you will be responsible for ensuring the accurate and timely upload of tour package prices and booking information into our systems, guaranteeing a seamless and efficient customer experience.
**Key Responsibilities**:
- **Tour Package Pricing & Upload**:
- Accurately enter and maintain tour package pricing data, including per-person costs, discounts, surcharges, and inclusions/exclusions.
- Collaborate with tour operators and suppliers to obtain and verify pricing information.
- Ensure accurate and timely upload of pricing data into the booking system.
- **Booking Management**:
- Process bookings effectively and efficiently, ensuring all relevant information (customer details, travel dates, payment information) is accurately recorded.
- Monitor booking status and provide timely updates to customers and internal teams.
- Handle booking amendments and cancellations professionally and efficiently.
- **Data Quality & Integrity**:
- Conduct regular checks on pricing data and booking information to ensure accuracy and consistency.
- Identify and resolve any discrepancies or errors promptly.
- Maintain high data quality standards to minimize errors and maximize customer satisfaction.
- **System Usage & Proficiency**:
- Become proficient in using our booking system, customer relationship management (CRM) software, and other relevant tools.
- Stay updated on system enhancements and new functionalities.
- **Customer Service**:
- Provide excellent customer service by answering inquiries related to pricing, bookings, and other travel-related matters.
- Build and maintain positive relationships with customers and suppliers.
**Job Types**: Full-time, Contract
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