Front Desk Manager/receptionist
6 months ago
As a Front Desk Manager/Receptionist at KWS MIDDLE EAST, you will play a pivotal role in ensuring a positive first impression for our clients and visitors. You will be responsible for managing the front desk, handling administrative tasks, and providing excellent customer service. This position requires a friendly demeanor, exceptional organizational skills, and the ability to multitask effectively.
**Key Responsibilities**:
- **Greet and Welcome Guests**: Warmly welcome and assist clients, partners, and visitors as they arrive at the office. Ensure a professional and friendly first point of contact.
- **Answer and Direct Phone Calls**: Manage the phone system, route calls to the appropriate team members, and take messages when necessary.
- **Manage Appointments**:Schedule and confirm appointments for clients and internal team members. Maintain an organized calendar.
- **Handle Inquiries**: Provide information about our services and assist in addressing general inquiries from clients and visitors.
- **Receive and Sort Mail**: Manage incoming and outgoing mail, ensuring that it reaches the intended recipients in a timely manner.
- **Maintain Reception Area**: Keep the reception area clean, organized, and well-stocked with necessary supplies.
- **Assist with Administrative Tasks**: Support various administrative functions, including data entry, filing, and document management.
- **Coordinate with Other Departments**: Collaborate with different departments to ensure smooth operations and excellent customer service.
- **Security Monitoring**:Ensure the security of the premises by monitoring visitor access and adhering to security protocols.
**Requirements**:
- A bachelor's degree in Business Administration, Marketing, or a related field is preferred.
- Previous experience as a receptionist, front desk manager, or similar role.
- Excellent verbal and written communication skills in English **(Multi Lingual will be preferred).**
- Strong customer service and interpersonal skills.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Experience using office equipment, including multi-line phone systems and office software.
- Outstanding organizational and multitasking abilities.
- Professional appearance and demeanor.
**Benefits**:
- Competitive salary
- Work Visa
- Health Insurance
- Ongoing professional development and training opportunities
- Supportive and collaborative work environment
**Salary**: AED5,000.00 - AED6,000.00 per month
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