Operations Manager

5 months ago


Abu Dhabi, United Arab Emirates Healthsoft Middle East Full time

**Qualifications, Experience And Skills**:

- Bachelor’s degree in project management, Business Administration, Healthcare Administration, or a related field. (Master’s degree preferred)
- 5-10 years of Healthcare/Healthcare project experience
- Strong knowledge of project management methodologies

**Key Activities and Responsibilities**
- Manage the PHC onboarding workstream and deliver to agreed project/programme timelines
- Manage participants connectivity and successful go-lives as per the set deadlines
- Facilitate regular meetings and communication channels to keep stakeholders informed of project progress, milestones, and potential risks
- Develop comprehensive project plans, timelines, and resource allocations to ensure timely delivery of onboarding initiatives
- Manage Vendors who are critical for the PHC onboarding
- Update key stakeholders and client leadership on the progress of onboarding for the PHC Initiative
- Escalate to leadership where required
- Raise risks and issues related to onboarding
- Complete onboarding documentation as Per Onboarding requirements.
- Ensuring all requirements are in place in order for Managers to proceed with reporting on the status of the onboarding
- Liaise closely with Project Management team to understand and execute next steps with each provider.
- Work closely with Provider Engagement to ensure list of facilities required by onboarding to connect are up to date.
- Make follow up calls for completion of onboarding implementation tasks.
- Answer inquiries related to participant’s onboarding process and requirements.
- Tracks and follow-ups the completion of connection requirements, including Security Assessments based on the deadlines given.
- Reports names of non-cooperative facilities to the Provider Engagement Team and DOH for escalation
- Maintains and submits report including score, approval status, EMR, contact information, and final summary status.
- Extracts reports and Stats for reporting purposes
- Carry out administrative duties such as filing, typing, copying, binding, scanning etc.
- Ensure compliance with Company’s policy and other relevant regulations on Information Security.
- Performs other duties as assigned or required by the job.

Application Question(s):

- Do you have a strong knowledge of project management methodologies?

**Education**:

- Bachelor's (preferred)

**Experience**:

- Healthcare/Healthcare project: 5 years (required)


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