Key Account Manager
2 weeks ago
Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.
**The Team and Role**:
**Your contribution**:
Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. Share our passion for Equality and the Environment. These are the behaviors and values you’ll need for success at Logitech. In this role you will:
- Work with the UAE Country manager, category and marketing teams to define the annual sales quotas for your key accounts along with the sales and marketing strategies in your territory.
- Identify, develop and maintain an effective relation with the assigned Tier 2 customers in the retail channel for Gaming category and non-Gaming category in your territory
- Be responsible for initiating, planning and implementing together with the T2 customers in your territory, a quarterly business plan addressing sell out by customer and activities needed to achieve the objectives
- Deploy the agreed Quarterly Business Plan. Continuously monitor the deployment to ensure smooth progress. Identify issues, recommend and implement corrective measures with Tier 1 and Tier 2 partners to ensure overall achievement of Quarterly Business Plan
- Conduct weekly sales meetings with Tier 1 partners to keep track of sales, purchase and inventory situations along with identifying corrective/improvement actions that need to be taken
- Be responsible for achieving the Sell Out Targets of the Tier 2 customers in your territory in synch with the Sell Through (DCS) targets
- Regularly visit the partners in markets in your region to gather information about Logitech’s sales, market visibility and availability
- Collaborate with and support other KAMs in your territory to achieve the overall sales and marketing objectives of Logitech in your country
- Collaborate with the marketing and trade marketing colleagues to achieve the long term brand goals for Logitech in your territory
- Support the Category Managers in developing the best product offerings to the consumers in your territory
- Continuously monitor the development of Logitech products in your territory in terms of market share, distribution, visibility and product mix
- Continuously work with category and marketing managers to conduct trainings and seminars on Logitech products in your territory to help Tier 1 and Tier 2 partners sell Logitech products better
- Provide a continuous/cohesive flow of market intelligence from your territory on competitor activities and pricing, market characteristics and trends, price waterfalls, benchmarking reports, distribution and visibility
- Increase the Value and Volume of Logitech products sold through the identified Key Tier 2 customers in your territory
- Define the listings together with the Tier 1 customers for the key Tier 2 customers in your territory. Monitor the listings and stock levels at the key Tier 2 customers to minimize overstocking and shortage situations
- Manage all the resources (if available, like merchandisers/promoters) to help the Tier 2 customers - regardless if the resources are Logitech, Tier 1 customers or third party. That includes but is not limited to, the selection processes, assessment of performance and needed corrective actions, scheduling of timings, routing plans, training (through the marketing manager or if need be, by yourself), promotional briefing and implementation, data collection, timely flow and quality of reports being generated by these resources etc.
**Key Qualifications & Preferred Qualifications**:
For consideration, you must bring the following minimum skills and experiences to our team:
- Positive, “Can do, Will do” attitude
- Unquestionable integrity
- Strong data driven analytical skills
- Ability to see the big picture while paying attention to the details
- Excellent communication and persuasion skills
- Good knowledge of UAE’s CE/IT Reseller/SMB market and key players
- Around 5 to 6 years of experience with distributors/brands in the CE/IT/Mobility industry in the UAE/Middle east region
- Proficient in using spreadsheets
Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.
We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intel
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