Territory Development Manager

3 weeks ago


Sharjah, United Arab Emirates IFFCO Full time

**Job Summary**:
Responsible for Sales for GT channel for assigned markets as well as all sales transactions, operational duties and providing customer support for quality service, customer satisfaction and driving profitability.

**Roles & Responsibilities**:

- Achievement of Sales & Collection target(DSO)
- Attending Pre S&OP session monthly to ensure our category wise targets and support are achieved.
- Controlling over due by tracking and reviews with sales reps.
- Customer Relationship management
- Customer Business review on regular basis
- Daily monitoring of category wise sales.
- Ensure all BDA are implemented in the market (i.e. Visibility, Availability, SOS, Pricing)
- Ensure all rental displays are followed and adhered by the customers and merchandisers.
- Ensure market execution of new product launch and displays
- Ensure overall collection targets are met as per the deadline
- Ensure store level merchandising as per the planogram defined by category.
- Ensure the PMS numbers are achieved monthly/Quarterly for GT channels.
- Field Coaching for the team to ensure the execution is done OTIF.
- Focusing promotion activities with key customers.
- Forecasting and OTIF deliveries
- Leading a team of 27 people i.e. JM, SR, Merchandisers, Helpers.
- Managing P/L of assigned territory.
- Monitor OSA implementation and execution.
- Monitoring Competitor activities.
- Monitoring Line per productive call (LPPC) right assortment mix
- Monitoring route plan adherence
- Motivate and direct Sales Team to Achieve the Sales Target & Collection Target day to day bass
- Negotiate Annual Business Development Agreement.
- On field training on sales representatives & merchandisers
- Outlet wise target plan
- Plan and Achieve category wise target
- Plan in store activation.
- Plan to achieve Monthly/Quarterly/Yearly - Budgeted Targets.
- Planning and executing Secondary activations/ National promotions
- Planning and Forecast for IFFCO brand by SKU wise
- Product Execution, Product Listing & Availability
- Provide monthly task plan to sales and ensure achievement
- Resolve customer complaints regarding sales and service.
- Targeting and Tracking customer wise and category wise in micro level.
- Team Management
- Timely collection of payment
- To be on the pulse of the number that has to hit every month by Brand Wise & Category Wise.
- Weekly Market receivables review with Sales Rep.
- Weekly Sales Team Meeting.
- Work on the Key Accounts Management for GT top outlets to have incremental growth

**KPIs**:

- Drive reduction in overdue % ( Debtors) & Debtors days
- New Customer development
- Drive FCS& Monthly score card for spot vans as well as pre-sales routes
- Achieve Budgeted Sales Target
- Debtors & Overdue
- Market Returns (Damages/Expiries)
- Value and Volume Market Share Increment
- New Product Development
- NPD listing
- OSA
- Payment Collection
- Productivity
- Receivables and Overdue
- Waste reduction.

**Work experience requirement**:

- 5 to 7 years’ experience in Sales role in the assigned market.
- 5 years’ experience in managing the GT channelss for FMCG industry, preferably dealing with food products sales

**Qualification**:

- Bachelor degree in business or management related field
- MBA degree in business or management related field

**Competencies**:

- Business Acumen
Financial Acumen
Knowledge of Value Chain Management
Sales and Distribution Strategy Management
Consumer Behavior B2B and B2C
Communicating effectively
Self and Team Management
Planning & Decision Making
Customer Centricity
Ownership & Result Orientation
- Business Unit: S&D(UAE) (374)- Business Group: S&D(GCC) (240)



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