F&b Hostess- Preferably Russians

4 days ago


Dubai, United Arab Emirates Marsa Village Full time

At Marsa Village we focus on attracting and retaining people with a strong sense of leadership and passion. We are dedicated to creating a culture where our colleagues are motivated and challenged to invest their creativity. Our people are what distinguish us, and we always provide opportunities to help them further develop their skills, their goals and their long-term career success.

We are currently looking for a Hostess
- Welcome guests to the venue
- Provide accurate wait times and monitor waiting lists
- Responsible for fielding telephone calls and organizing reservations, floor plans and table allocations
- Consider the satisfaction of all guests by ensuring prompt, courteous and efficient service at all times
- Assist the department to drive guest satisfaction by providing consistent guest experiences.
- Report positive and constructive guest feedback to the manager
- Understand the importance of the guest arrival experience - and strive for consistency
- Assist with consistency of the restaurant presentation, labelling and signage
- Escort guest to assigned dining or bar areas
- Maintain a clean reception area
- Cater to guests who require extra attention (e.g. children, elderly)
- Assist wait staff as needed
- Familiarity with health and safety regulations
- Promptly handle guest queries, complaints and all issues in a professional manner and ensure that all details are communicated to the Supervisor or Outlet Manager

Requirement:

- Proven work experience as a Hostess with minimum height of 160cm
- Active listening and effective communication skills
- Flexibility to work in shifts
- High school diploma: food safety training is a plus
- Team spirit
- Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment

**Salary**: AED4,000.00 - AED6,000.00 per month

**Experience**:

- Hostess: 3 years (required)



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