F and B Hostess

6 months ago


Dubai, United Arab Emirates Premier Inn Hotels LLC Full time

F and B Hostess is a support role which ensures smooth running of the restaurant by providing a highly efficient and effective service, ensuring standards are maintained and guest comfort is guaranteed at all times. A high degree of product knowledge is necessary in order to confidently recommend and up-sell the various products on offer.
- Your day-to-day work:_
- Welcome guests to the assigned outlet, receive and conduct guests to tables, ensure that they are attended to and be available for them always as a point of contact
- Take outlet reservations, handle the reservation book and answer the telephone in an impeccable manner
- Set up the outlet prior to the business hours along with the service team
- Coordinate with the service team in making necessary arrangements according to floor plan for reservations or blocking off reserved tables
- Observe the cleanliness and maintenance of the outlet and the entrance area
- Assure the well-being of all guests by maintaining a close, friendly, yet discrete contact
- Be aware of all menus and ongoing promotions in the outlet by heart in order to recommend if a guest requests
- Contribute in setting up the outlets database
- Reassure the guests’ satisfaction upon their departure.

**Requirements**:

- Education and Experience:_
- Ideally your background will be from the hotel/F&B industry, and worked as a Service Attendant for a minimum of 1 year in a 3-star or above category hotel.
- Fluent English is a must and other languages would be an advantage.
- Skills and Competencies:_
- Customer focus
- Passion
- Teamwork
- Integrity
- Ownership
- Planning and organizing
- Analytical thinking
- Good communication

**Salary**: AED1,500.00 - AED1,900.00 per month

Application Question(s):

- do you have any notice period?

**Experience**:

- hotel hostess in F and B: 1 year (required)


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