Kids Club Attendant at Intercontinental Ras Al

2 weeks ago

Ras alKhaimah, United Arab Emirates InterContinental Full time

This role entails ensuring the well-being, hospitality, and exceptional service provided to our younger guests during their stay, aiming to create lasting memories of their holidays.

A little taste of your day-to-day:
Every day is different, but you’ll mostly be:

- Follow pre-opening, opening, closing and post-closing operational procedures at the Kids Club
- Welcome families and register children at the Kids Club and performing related administrative duties.
- Organize children's activities according to the Kids Club concept, always providing safe care and a personalized and intuitive service.
- Handling kids club stock and managing available material.
- Assist with creating the Kids Club stories and preparing tailor made activities for Kids.
- Assist on organizing kids experiences with other departments.
- Assist on coordinating child amenities and Kids Club gifts.
- Personalized childcare services (evening baby-sitting and toddler's daytime service)
- Organizing and accompanying the Kids for outdoor activities, swimming-pool activities and kids sports
- Observing young guests' special requests and preferences.
- Ensure hygiene standards of Kids club are maintained at all times.

What We need from you:

- Committed to delivering a high level of customer service.
- Must maintain a clean, neat and well-groomed appearance.
- Excellent verbal and written communication skills
- Advance computer skills
- Flexible to respond to a range of different work situation.
- The Russian language is an advantage
- Minimum 2 years' experience on the same role a luxury or a 5-star hotel
- Ideally a certificate or vocational training in kindergarten/children care related field will be a plus point.

It would be advantage in this position for you to demonstrate the following capabilities and distinction.
- Ability to administer first aid to a younger guest whenever is necessary.
- Ability to focus attention on guest needs, always remaining calm and courteous

What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing

framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand. Let’s Go Further Together.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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