Customer Service Representative
6 months ago
**Work Location: Abu Dhabi**
**Minimum Qualifications**:
- proficiency in spoken and written Arabic and English.
- An Arab nationality fluent in the Emirati dialect - (Priority for citizens.)
- At least 3 years of experience in the field of call center
**Job responsibility**:
- Communication with customers at the request of all departments.
- Directing customers to the concerned employee or department.
- Registering customers’ complaints and observations on the CRM system in force.
- Submitting periodic reports on the performance of the call center.
- Obligation to be present at the workplace in the Emirate of Abu Dhabi during official working hours.
- Commitment to the quality standards of call centers in force in the Emirate, courtesy and good behavior.
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