Restaurant Floor Supervisor
2 months ago
**Key Responsibilities**:
- Supervise and coordinate the activities of front-of-house staff, including servers, hosts, and bussers.
- Monitor the restaurant floor to ensure that service standards are consistently met and guests are satisfied.
- Assist in training, mentoring, and evaluating staff performance.
- Handle guest inquiries, concerns, and complaints professionally and promptly to ensure a positive dining experience.
- Collaborate with the kitchen and staff to ensure timely and accurate service.
- Oversee daily operations, including opening and closing procedures, cash handling, and inventory management.
- Ensure compliance with health, safety, and sanitation regulations.
- Manage staff scheduling and address any staffing issues that arise during shifts.
**Qualifications**:
- High school diploma or equivalent; additional certifications in hospitality or management are a plus.
- 5 years of experience in a supervisory role in a restaurant or similar environment.
- Proven leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to work efficiently in a fast-paced environment and handle multiple tasks simultaneously.
- Familiarity with restaurant POS systems and reservation management.
- Flexibility to work evenings, weekends, and holidays as needed.
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (required)
Expected Start Date: 30/09/2024
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