Dispatch Coordinator

3 weeks ago

Dubai, United Arab Emirates Pinnacle Packing Industries Full time

**Job Title: Dispatch Coordinator**

**Department: Scheduling & Dispatch**

Dispatch Coordinators responsibility is to oversee our fleet of vehicles and keeping track of our drivers, taking calls from our customers. This is both a relationship management position as well as a dispatching position, so you must ensure our customers are satisfied with the speed of our service
- **Job Accountabilities Linked to Objective Areas**:

- Schedule deliveries post ascertaining the sales orders from Sales Coordinator
- Liaise with production department on confirmation for items ready for delivery
- For trading items, confirm with Inventory Controller for in stock items.
- Schedule of the deliveries to be shared with Sales Coordinator for customer updates.
- Prepare the invoice upon confirmation of items to be delivered.
- Ensure right quantity is loaded on to the vehicles
- Prepare Delivery Orders and hand over the documents to the drivers
- Ensure signed invoices and DO’s are submitted to Finance department.
- Copies of signed DO’s and invoice to be shared with Sales Coordinator
- Liaise with Sales Coordinator if there are any changes to be made to Sales Order
- Prepare the delivery schedule report, missing invoice/DO report, Pending invoices report
- Manage Petty cash for drivers’ expenses
- Assist finance team in collecting customer cheques and sample delivery and collection
- Modify the Invoice as per PO received from the customer before printing the final invoice
- Manage the cash of Van Sales and ensure the same is submitted to Finance on daily basis.
- **Minimum Qualifications/ Experience/Knowledge/Skills**

**Qualifications**:
High School Diploma

Diploma in Dispatch/Delivery Systems is preferred

Experience
- 3 years’ experience in a similar role preferably from a manufacturing industry. Packaging industry experience is s definite plus.

Knowledge/Skills
- Demonstrates the ability to quickly adapt to changing conditions and solve problems immediately.
- Shows the ability to work well under pressure
- Possesses effective written and verbal communication skills; displays reading comprehension skills.
- Exhibits the ability to work well with others
- Displays the ability to multitask and handle multiple issues at the same time without stress

Other languages besides English (Region Specific)

Arabic Preferred
- **Critical Competencies**

Good judgment

Intelligence

Good communication skills

Creativity and ingenuity

Effective at multi-tasking
- **Objectives and Related Financial Details**

Achieve Zero error on customer deliveries, reduce fuel cost by 10% through efficient management of the schedules for all deliveries
- **Organization Chart**

**Dispatch Coordinator**

**Operations Manager**

**Chairman**

**Employee Name: _________**

**Employee Signature: _________**

**HR Signature: __________**

**Salary**: AED3,500.00 - AED5,000.00 per month

**Experience**:

- DISPATCH COORDINATOR: 4 years (required)

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