Clinic Telemarketer
3 weeks ago
Job Description and Responsibilities:
(Preferred Arabic speaker) Female
**Responsibilities**:
- Make outbound calls to prospective clients to promote clinic services.
- Provide detailed information about the clinic's offerings, answering inquiries professionally.
- Schedule appointments and follow up with patients regarding their visits.
- Maintain accurate records of calls, appointments, and client details in the database.
- Follow up with leads, ensuring a high conversion rate from inquiry to scheduled appointment.
- Assist with patient retention through friendly communication and excellent customer service.
- Meet or exceed monthly call and appointment scheduling goals.
**Qualifications**:
- Previous experience in telemarketing, customer service, or sales (preferably in a healthcare setting).
- Strong verbal communication skills and a friendly, professional phone demeanor.
- Excellent listening skills and the ability to address client needs effectively.
- Ability to work independently as well as part of a team.
- Proficient in using telemarketing software and scheduling systems (preferred but not required).
- Strong organizational skills and attention to detail.
- Positive, motivated, and results-driven attitude.
- High school diploma or equivalent (college coursework in business or healthcare is a plus).
**Benefits**:
- Competitive salary.
- Health insurance.
- Paid time off and holidays.
- Opportunity for career growth and advancement in the healthcare field.
- A supportive and inclusive work environment.
*Warmly welcome patients and visitors, handle phone calls, and address inquiries promptly.
*Efficiently schedule appointments and ensure punctuality.
*Assist patients in completing necessary forms and documentation.
*Communicate service delays promptly to all parties involved, including patients.
*Inform and promote clinic promotions to patients.
**Job Types**: Full-time, Permanent
Pay: From AED5,000.00 per month
**Experience**:
- telemarketer: 2 years (preferred)
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