Telesales
3 months ago
Telesales Executive - Health Clinic
Location: Dubai, Abu Dhabi, UAE
Employment Type: Full-Time
Job Overview:
Key Responsibilities:
- Make outbound calls to prospective patients to promote and provide information about the clinic’s medical services.
- Understand patient needs and recommend suitable healthcare solutions, answering inquiries and providing detailed information.
- Schedule appointments and consultations for patients with doctors or specialists based on their requirements.
- Follow up on leads generated through marketing campaigns, ensuring a high conversion rate of inquiries into appointments.
- Maintain accurate records of patient interactions, ensuring that databases are kept up-to-date.
- Achieve and exceed daily, weekly, and monthly sales targets, contributing to overall clinic revenue growth.
- Build and maintain strong relationships with patients, ensuring a high level of satisfaction and trust.
- Handle patient complaints and provide solutions to resolve issues effectively.
- Collaborate with the marketing and medical teams to provide feedback on customer responses and improve service offerings.
- Stay updated with the clinic’s services, new treatments, and healthcare trends.
Qualifications & Requirements:
- experience in telesales or customer service, preferably within the healthcare or wellness industry.
- Excellent communication and interpersonal skills with a clear, confident, and persuasive telephone manner.
- Ability to work under pressure and achieve sales targets in a fast-paced environment.
- Strong organizational and time-management skills with attention to detail.
- Proficiency in MS Office and CRM software.
- Fluency in Arabic is mandatory; knowledge of English or other languages is an advantage.
- A positive attitude with a strong focus on patient care and service.
**Benefits**:
- Competitive salary with performance-based incentives.
- Opportunities for career development and growth within the healthcare industry.
If you are passionate about health and wellness, have a track record in telesales, and are ready to make a difference in patient care, we would love to hear from you
**Job Types**: Full-time, Permanent
**Experience**:
- telemarketer: 1 year (preferred)
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