Full-time English Customer Service Coordinator

3 days ago


Dubai, United Arab Emirates IENGLISH LANGUAGES INSTITUTE Full time

**Location**: I English

**Job Type**: Full-Time

**Languages Required**: Fluent in English and Arabic

**About Us**:
I English is a leading language education center dedicated to helping students master the English language. We pride ourselves on providing a supportive and dynamic learning environment that fosters growth and development.

**Key Responsibilities**:

- Serve as the primary point of contact for students and parents, providing information and assistance in both English and Arabic.
- Manage scheduling, confirmations, and updates for English classes and one-to-one sessions.
- Coordinate communication between teachers and students, ensuring timely delivery of important information.
- Handle inquiries and resolve issues related to course schedules, cancellations, and class updates.
- Maintain accurate records of student attendance, course progress, and feedback.
- Assist in administrative tasks, including data entry, filing, and document preparation.
- Support the team in organizing and executing events, workshops, and other activities.

**Qualifications**:

- Fluent in English and Arabic (written and spoken).
- Previous experience in customer service or administrative roles is preferred.
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Ability to work independently and as part of a team.

**Benefits**:

- Competitive salary
- Professional development opportunities
- Friendly and supportive work environment

**Language**:

- arabic and English (required)



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