Guest Relations Officer

3 weeks ago


Dubai, United Arab Emirates Shangri-La Group Full time

We are looking for a Guest Relations Officer - Chinese Speaking.

As Guest Relations Officer, we rely on you to

  • Anticipate and take responsibility for guests' needs,
  • Ensure that all guests enjoys the best possible hotel experience,
  • Provide help and assistance to all guests.

We are looking for someone who;

  • Takes pride in being a hotelier,
  • Loves to interact with guests and customers,
  • Communicates and writes with fluency in English & Chinese,
  • Enjoys crafting creative and best-fit solutions,
  • Preferably possesses luxury experience in an international hotel,
  • Has strong interpersonal skills.


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