Operations Associate

2 months ago


Dubai, United Arab Emirates RemoteWorker US Full time

Key Qualifications

  • Strong technical mindset to spec and deliver on product/process improvements
  • Demonstrated drive, intellectual curiosity, attention to detail, and a proven record of success.
  • Commitment to delivering customer value by thoroughly understanding clients' use cases and aligning them with Athelas' best practices.
  • Experience working cross-functionally with sales, operations, and engineering teams to address clients' needs and support company objectives.
  • Proficiency in documenting and developing best practices to enable incremental improvement for the Implementation team through each new onboarding experience.
  • SQL required or robust analytical experience (ex. finance, consulting, etc.)

Who You Are

  • 2-3 years experience in consulting, investment banking, or in operations at a fast-paced SaaS tech company
  • Expertise in project management: You have experience deploying multiple projects in a fast-paced environment. You take pride in being on top of things
  • Energized By People: You love interacting with customers and consistently seek to deliver a great customer experience.
  • Truth Seeker: You are relentless in searching for truth, asking questions, and always seeking to understand a customer's requests
  • Comfort in Chaos: You are comfortable working in an autonomous environment, can expertly prioritize and have a knack for identifying internal and external blockers.

Nice to Have:

  • Proficient in Retool, Google Suite
  • Experience in the RCM (Revenue Cycle Management) space

Why You’ll Like Working with Athelas

  • Execution focused, driven team: Join a team with an incredible record - we are the smallest, fastest company in history to receive FDA hematology clearance. We are also the largest Remote Patient Monitoring company in the US, with a fast-growing SaaS Revenue Cycle Management business as well
  • Technology Focus: Revolutionizing how technology can be used in the healthcare industry
  • Strong Backing: $132M Series B raised from the likes of Sequoia, General Catalyst, Tribe, Y Combinator
  • Mission Driven: We are changing the way healthcare is provided, bringing it directly to the people who need it with technology-enabled solutions
  • Incredible Growth: Revenue growth of 5x over the past 6 months and we're just getting started
  • Competitive Benefits: Unlimited PTO, medical, dental, vision, excellent maternity and paternity paid time off.


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