Store Manager Supermarket

6 days ago

Abu Dhabi, Abu Dhabi, United Arab Emirates Reap HR Consultancy Full time

Hiring Company : REAPHR & Recruitment Services

About the Role :

We are seeking an experienced and dynamic Store Manager with a strong background in retail and supermarket management for one of our Retail company clients in Al Ain. This role will involve overseeing the day-to-day operations of the store, managing staff, and ensuring excellent customer service and store performance. The ideal candidate will have experience in the supermarket retail sector, a strong understanding of UAE products, and a proactive approach to driving sales and store efficiency.

Key Responsibilities :

Store Operations Management :

  • Oversee daily operations of the supermarket, ensuring smooth functioning of all departments (e.g., produce, dairy, meat, etc.).
  • Maintain stock levels, monitor inventory, and ensure timely reordering of products.
  • Ensure the store is clean, organized, and well-stocked at all times.

Staff Management and Leadership :

  • Manage, motivate, and develop a team of store associates to ensure a high standard of customer service.
  • Schedule staff shifts, ensure proper staffing levels, and handle payroll administration.
  • Conduct regular performance reviews, provide training, and resolve employee-related issues.

Customer Service Excellence :

  • Ensure an exceptional customer experience by overseeing the store's customer service practices.
  • Resolve customer complaints and issues promptly and professionally.
  • Implement strategies to increase customer satisfaction and loyalty.

Sales and Profitability :

  • Drive store sales and profitability by meeting or exceeding sales targets.
  • Develop and implement promotional strategies to increase foot traffic and sales.
  • Monitor financial performance, control costs, and ensure the store operates within budget.

Health & Safety Compliance :

  • Ensure compliance with all health and safety regulations and standards.
  • Conduct regular audits and implement safety protocols.
  • Ensure that the store is compliant with UAE laws and retail regulations.

Stock and Product Knowledge :

  • Have a thorough understanding of the store's products, especially UAE-specific goods and local brands.
  • Manage product displays, signage, and shelf arrangements to maximize sales.

Requirements :

  • Minimum 3-5 years of experience as a Store Manager or Assistant Manager in a supermarket or retail environment.
  • Familiarity with UAE products and local market trends is essential.
  • Proven track record of managing staff and driving store performance.

Skills :

  • Strong leadership and management skills, with the ability to motivate a team.
  • Excellent customer service and communication skills.
  • Strong organizational skills with the ability to handle multiple tasks.
  • Sound understanding of retail operations and inventory management.
  • Ability to analyze sales data and make data-driven decisions.

Age : Candidates below 40 years are preferred, but candidates up to 45 years are also welcome to apply.

Qualifications :

  • Bachelor's degree or equivalent experience in Retail Management or related field (preferred).

Salary & Benefits : Will be discussed in the interview.

Additional Information :

  • No banned nationalities candidates (Afghanistan, Libya, Yemen, Somalia, Lebanon, Bangladesh, Cameroon, Sudan, and Uganda, etc).
  • The candidates with cancel visa and working visa already in UAE are acceptable (banned nationalities).
  • Candidates who have degree from banned nationalities are also acceptable.
  • Candidates who have a visit visa (banned nationalities) are not acceptable.
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