L1 End-user Support Engineer

Position Title: L1 End-User Support EngineerExperience Level: 1-3 YearsRole OverviewWe are hiring an L1 End-User Support Engineer to provide first-level support for technical issues faced by users. The ideal candidate should have experience in troubleshooting hardware, software, and networking issues, and be familiar with key support tools like SolarWinds,...

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do.Job DescriptionThe L2 OSS Engineer is a key technical resource, providing higher-level support and problem resolution for complex issues that cannot be handled by the L1 support team. They are...

Roles and responsibilitiesWe are hiring an L1 End-User SupportEngineer to provide first-level support for technical issues facedby users. The ideal candidate should have experience introubleshooting hardware, software, and networking issues, and befamiliar with key support tools like SolarWinds, Dynatrace,ServiceNow, and Nexthink.KeyResponsibilitiesUser...

We are seeking a highly motivated User Assistance Professional to join our team at Dicetek LLC. As an L1 End-User Support Engineer, you will play a critical role in providing first-level support for technical issues faced by users.About the RoleYou will be responsible for providing technical support to users, troubleshooting hardware and software issues, and...

Job ResponsibilitiesResponsible for providing IT support services to Mustard & Linen Interior Design.Be the main point of contact to provide direct on-site IT support to the users.Maintain and monitor the company's network infrastructure, telecommunication systems, and circuits to ensure seamless performance workflows for all departments.Provide support for...

We have an urgent requirement for IT Helpdesk Support - technical support to 1000+ end users is required for one of our clients in Abu Dhabi, UAE.Strong Experience of technical support to 1000+ end users is a must for this role.Strong Experience in troubleshooting and resolving hardware faults, specifically business models from HP, Dell, and Lenovo.Strong...

Axiom Technologies supports medium to large-scale enterprises with our IT services expertise. We offer advanced technical support for complex IT infrastructure and services.Job DescriptionThe L2 OSS Engineer provides higher-level support and problem resolution for complex issues that cannot be handled by the L1 support team. They ensure the stability and...

Are you looking for a challenging and rewarding role in technical support? Do you have a passion for problem-solving and excellent communication skills? We are seeking a Support Services Technician to join our team at Dicetek LLC.About the JobAs an L1 End-User Support Engineer, you will be responsible for providing first-level support for technical issues...

We are looking for an IT Operations Engineer - L1 to join our team. The successful candidate will have a solid understanding of databases and applications in a production environment.Responsibilities:Monitor and respond to alerts and incidents in a timely manner.Perform initial troubleshooting on application and system issues.Escalate issues to higher-level...

Dicetek LLC is hiring an IT Helpdesk Engineer to provide top-notch technical support to our users. As an L1 End-User Support Engineer, you will be responsible for resolving technical issues related to desktops, laptops, printers, and mobile devices.About the RoleThis is a fantastic opportunity to work with a talented team and contribute to the success of our...

Roles and responsibilities We are looking for a motivated L1 Application Support Engineer to provide frontline support for our suite of business-critical applications. The ideal candidate will have foundational knowledge in software applications and systems, excellent problem-solving skills, and experience with key monitoring and support tools like...

Axiom TechnologiesWe are a Global IT Services partner supporting medium to large-scale enterprises. Our expertise lies in providing tailored solutions that cater to the unique needs of our clients.Job Description:The L2 OSS Engineer is a key technical resource responsible for ensuring the stability and reliability of on-site IT infrastructure and services....

We are seeking a highly skilled Technical Support Specialist to join our team at Dicetek LLC. As an L1 End-User Support Engineer, you will play a vital role in providing first-level support for technical issues faced by users.Key ResponsibilitiesUser Support & Incident Detection: Provide initial support for issues related to desktops, laptops, printers, and...

L1 NOC Network Security Engineer (Solarwinds)Abu Dhabi, United Arab Emirates | Posted on 01/13/2025Role Overview: We seek an L1 NOC Network Security Engineer to join our IT operations team. The ideal candidate will have a basic understanding of network and security, with a desire to enhance their technical skills in a fast-paced environment. The role...

L1 NOC Network Security Engineer (Solarwinds) Abu Dhabi, United Arab Emirates | Posted on 01/13/2025 Role Overview: We seek an L1 NOC Network Security Engineer to join our IT operations team. The ideal candidate will have a basic understanding of network and security, with a desire to enhance their technical skills in a fast-paced environment. The role...

Support Engineer Abu Dhabi Company Overview: Join a dynamic IT team in Abu Dhabi integrated into a global support network dedicated to delivering exceptional IT support services across EMEA and APAC regions. We are committed to maintaining high service standards and contributing to global IT operational excellence. Objectives: The Support Engineer...

Technical Support Engineer responsibilities include service ticket registration, monitoring and analyzing the health status of devices in portals, resolving basic technical issues, configuration control, and using remote desktop connections to provide immediate support. You will use email and chat applications to give clients quick answers to simple IT and...

Axiom Technologies - Delivering Excellence in IT ServicesAt Axiom Technologies, we pride ourselves on being a trusted partner for medium to large-scale enterprises seeking reliable IT solutions. Our team of experts provides top-notch support, ensuring seamless operations and exceptional customer experience.Role Overview:The L2 OSS Engineer plays a vital role...

Location: Any of the Emirates ( Al Ain, Abu Dhabi, Dubai, Fujairah, Madinat Zayed, Ras Al Khaimah, Ruwais and Sharjah)Job OverviewThe L2 IT Support Technician is responsible for resolving more complex technical issues that have been escalated from L1 support. This role requires deeper technical knowledge and expertise to diagnose and solve problems related...

Axiom Technologies is a leading provider of global IT services to medium to large-scale enterprises. Our team delivers expert support for complex IT infrastructure and services.Job OverviewThe L2 OSS Engineer plays a critical role in ensuring the stability and reliability of on-site IT infrastructure and services. They provide higher-level support and...