Assistant Quality Assurance Manager
1 week ago
- Assist in the development, implementation, and maintenance of the Americana Quality Management System
- Assists in reviewing Company, Local and Franchisors regulations, guidelines and policies to ensure the minimum requirements are addressed in the Americana Quality Management System
- Assist in building automating processes related to the Quality and Food Safety System
- This role involves working closely with the Quality Assurance Cluster Leads and Market QAs to ensure that all Quality and Food Safety Standards are met, and the continuous improvement initiatives are effectively implemented across the organization.
- Assists in aligning the Americana Quality Management System in compliance with ISO 9001
Key responsibilities:
- Review the Americana Quality Management System as per the frequency or when changes occur to ensure the current and up-to-date policies are in place
- Review the Market Quality Assurance Plan to ensure it is aligned with the Americana Quality Management System
- Assists in reviewing Local Regulations across the region and Franchisors Guidelines to ensure that it is aligned with AQMS and address discrepancies
- Assists in analyzing the Franchisor's system, address gaps and redundancies and agree on a solution to avoid monotony
- Contribute to the planning and conducting of internal and external audits to ensure compliance with established quality and food safety standards
- Collaborate with various departments to identify areas for quality and food safety system improvement and develop plans for implementation
- Analyze data from quality indicators (Product Evaluation, Quality Complaint) and food safety indicators (Food Safety Complaints, Food Safety Audits, Micro Analysis, Pest Management) to identify trends and areas for improvement
- Support training initiatives for the relevant stakeholders related to the Americana Quality Management System
- Ensure that documentation and records are maintained per the AQMS
- Work with relevant stakeholders in automating processes related to the Quality and Food Safety System
Qualification and Skills:
- Bachelor's Degree in related field (Food Science, Food technology, Quality Management, etc.)
- Minimum of 5-7 years' experience in QM/QA/QC in the food sector: restaurant, food manufacturing or food processing.
- Minimum of 3 years in a commercial organization management role preferred.
- Strong knowledge of related standards like ISO 9001, ISO 22000, FSSC 22000
- Excellent in analyzing and interpreting data and trends
- Excellent in analyzing and interpreting Statutory Regulations and Policies
- Excellent in analytical and problem-solving skills
- Strong organizational skills and attention to details
- Effective communication and interpersonal skills
- Ability to work collaboratively across various departments
- Proficiency in quality management software and tools
Mid-Senior level
Employment typeFull-time
Job functionQuality Assurance
IndustriesFood and Beverage Services
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