Hotel Manager

6 days ago


Dubai, Dubai, United Arab Emirates Professional Full time

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We are sourcing on behalf of a globally recognized hotel group known for delivering world-class hospitality experiences. This Dubai-based luxury property offers an exceptional blend of comfort, elegance, and service excellence. As a Hotel Manager, you will be responsible for overseeing all operational aspects, ensuring seamless guest experiences, and driving business success.

Location: Dubai, UAE

Role Summary:

We are seeking an experienced Hotel Manager to oversee the day-to-day operations of a luxury property in Dubai. Reporting to the Regional General Manager, this role requires a dynamic leader with a strong background in hotel management, guest services, and revenue optimization. The ideal candidate will have a passion for hospitality, exceptional leadership skills, and the ability to deliver outstanding guest experiences while driving financial performance.

Key Responsibilities:

  1. Operational & Guest Experience Management:
  • Ensure seamless daily operations across all hotel departments, including front office, housekeeping, F&B, and guest services.
  • Maintain exceptional service standards, ensuring a world-class experience for all guests.
  • Implement guest feedback strategies, monitor reviews, and enhance service delivery.
  • Uphold the hotel's brand standards and quality assurance guidelines.
Financial Performance & Revenue Management:
  • Oversee budgeting, forecasting, and financial reporting to optimize profitability.
  • Drive revenue generation strategies, including occupancy rates, pricing, and cost control measures.
  • Collaborate with the sales and marketing team to enhance brand visibility and guest engagement.
  • Lead, mentor, and develop a high-performing hospitality team.
  • Foster a positive work culture, ensuring motivation and professional growth.
  • Ensure all employees adhere to company policies, hospitality standards, and service excellence.
Compliance & Risk Management:
  • Ensure compliance with local regulations, safety protocols, and global hospitality standards.
  • Implement and monitor health, safety, and hygiene procedures throughout the property.
  • Manage crisis response plans and ensure staff readiness for emergency situations.

Required Qualifications & Experience:

  • 5+ years of hotel management experience within a luxury or international hotel brand.
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Strong expertise in guest experience management, operations, and financial planning.
  • Proven track record in revenue management, budgeting, and cost control.
  • Ability to lead and motivate large, multicultural teams.
  • Exceptional communication and problem-solving skills.

Preferred Qualifications:

  • MBA or advanced hospitality certifications (e.g., CHA – Certified Hotel Administrator).
  • Knowledge of hospitality management software (Opera, PMS, or similar systems).
  • Experience in Dubai's luxury hotel sector is highly desirable.

Key Skills:

  • Revenue management & financial planning
  • Team leadership & staff development
  • Compliance & risk management
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