Host/Hostess (Dubai, United Arab Emirates)
1 month ago
Job Description: Host/Hostess1)Meet and greet guests and escort them to their designated tables with atmost professional manner.2)To be consistently well groomed & professional in appearance and to wear the appropriate uniform.3)Provide accurate wait times and monitor waiting lists4)Manage the CRM system for bookings and guest information’s.5)Provide menus to the guests and introduce Waiter/Waitress’s name.6)Coordinate with waiter staff about available seating options.7)Ensure complete and consistent cleanliness of the host/hostess area.8)Cater to guests who require extra attention (e.g. children, elderly, handicapped)9) Answer incoming calls/messages/whatsapp and address customers’ queries.10) Schedule reservation for guests both in person and over the phone.11) Thank clients for their patronage when they are leaving.12) Assist wait staff as needed.13) Communicate with supervisors/Head of the Department/Operational Head/ Management on any issue related to customers.Requirements and skillsStrong organizational and multitasking skills, with the ability to perform well in a fast-paced environment and raise upto the occasionTeam player, good listener, presentation skill & communication skillAbility to learning & develop the knowledgePatience & Politeness with customers & colleaguesFlexibility to work in all shifts as per rotorQualifications:•At least 1 year experience in similar role•No of Vacancies - 05•Location – Dubai •Languages – English, Arabic & 0ther foreign languages beneficiary •Age Limit – up to 30 yrs.Salary Package: AED 3000 to AED 7000 plus attractive incentives Requirements and skillsStrong organizational and multitasking skills, with the ability to perform well in a fast-paced environment and raise upto the occasionTeam player, good listener, presentation skill & communication skillAbility to learning & develop the knowledgePatience & Politeness with customers & colleaguesFlexibility to work in all shifts as per rotor
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