Host/hostess

7 months ago


Dubai, United Arab Emirates GroupL Education Full time

Position Overview:
The Host/Hostess is the first point of contact for guests and plays a vital role in providing excellent customer service. They are responsible for greeting and seating guests, managing reservations, and maintaining a smooth flow of guests in the dining area.

Warmly welcome guests upon arrival, ensuring a positive and friendly first impression.

Manage guest reservations and seating arrangements efficiently, taking into account table availability, party size, and special requests.

Provide accurate wait times and keep guests informed of any delays or changes.

Escort guests to their designated tables, presenting menus, and ensuring their comfort.

Effectively communicate with the serving staff to coordinate seating arrangements and provide necessary information about guest preferences or special requests.

Handle guest inquiries, including providing information about the establishment, menu items, and daily specials.

Maintain a clean and organized reception area, including the host/hostess station and waiting area.

Monitor and manage the waiting list during peak hours, keeping track of available tables and estimated wait times.

Anticipate and accommodate special seating needs, such as high chairs, booster seats, or wheelchair accessibility.

Collaborate with other team members to ensure a smooth flow of guests, maintaining proper communication and efficiency.

**Salary**: AED7,000.00 - AED8,000.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- willing to be relocated in Abu Dhabi

**Experience**:

- Host/Hostess: 3 years (required)
- working in 5 star Hotel and Restaurant: 2 years (required)


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