Technical Development Manager
2 weeks ago
- The CRM TechnicalDeveloper is responsible for the Analysis, design, build andtesting of the CRM system. This includes gathering and documentingrequirements, configuring the CRM system, data migration, andsetting up security and access controls.
- Theywork closely with business stakeholders, business analysts andproduct owners to understand the business processes and tailor theCRM system to meet specificrequirements.
- Enhance the efficiency of thedevelopment, testing and release process.
- CRMsystems often need to be integrated with other softwareapplications such as ERP systems, marketing automation platforms,or e-commerce platforms. The CRM Technical Developer is responsiblefor designing and implementing data integration solutions, ensuringseamless flow of data between differentsystems.
- They provide technical support toclients during and after the CRM implementation. They troubleshootissues, identify root causes, and propose and implement solutionsto ensure the smooth operation of the CRMsystem.
- Ensure technical issues are resolved ina cost-effective, efficient, and timelymanner.
- They prepare technical documentation onwork items which consists of technical risks and issues, andactively work to avoid, mitigate, and resolve risks and technicaldebt.
ExperienceRequired
- Minimum of 5-8 years ofExperience
- Minimum of 5-8 years of Experiencein the implementation of a corporate CRM system in Dynamics365
- Minimum 2 end-to-end implementationexperience
- The candidate should have a deepknowledge of Dynamics 365 CRM.
- Experience inimplementing online (cloud)CRM solutions. A minimum of oneend-to-end implementation is a must.
- Provenexperience in implementing MSD CRM Sales, Customer Service,Marketing, Field Services, Omni channel, etc.modules.
- Deep understanding of bestpractices.
- Exceptional analytical andproblem-solving skills.
- Must have hands-onexperience in power automate flow, Azure functions, web apps, andAzure service bus.
- Experience in the publicsector is desirable.
- Proficient in relatedtechnologies such as Microsoft Flow, Office 365, SSRS, SSIS,SharePoint, Microsoft Azure and Power BI, Microsoft Azure(LogicApps, Azure Functions, Data Factory), Groups or Teams, OmniChannel, PowerApps and Common DataServices.
- Adhere to the software developmentstandards.
One Of TheCertifications From The Following IsRequired
- Power Apps +Dynamics 365 Developer Associate
- Power PlatformSolution Architect Expert
- Power Automate RPADeveloper Associate
Technical Skill,Technical Aspects,Technical ProjectManagement
Employment Type :Full-time
Department / Functional Area: Technical Services
Experience: years
Gender: Male
Vacancy: 1
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