Floor Supervisor

1 week ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Azadea Group Full time

Job Description - Floor Supervisor (FLO000090)

Job Number:

FLO000090

Description
  • Handle customers' bill payments and deal with any complaints.
  • Oversee work done by all staff members and closely follow up on the team's adherence to the brand's set preparation techniques.
  • Participate in achieving the organization's goals and the set targets of the brand, ensuring proper implementation of the SOP.
  • Greet customers upon their arrival, present them with the menu, assist them in the selection, and visit their table to ensure their satisfaction.
  • Participate in the restaurant's opening and closing procedures, ensuring proper respect for norms and guidelines.
  • Help in conducting the monthly inventory for all brand equipment.
  • Ensure proper uniform and personal hygiene cleanliness at all times.
  • Carry out functional supervisory responsibilities that include planning and assigning tasks, setting deadlines, monitoring results and quality, providing training, and relaying the team's requests to hierarchy.
Qualifications
  • Technical Degree in Food and Beverage or Hospitality Management.
  • 3 - 4 years of experience in F&B operations, with at least 1 year in a similar supervisory role.
  • Teamwork: level 2.
  • Commercial Understanding: level 2.
  • Customer Focus: level 3.
  • Decision Making: level 1.
  • Initiative: level 3.
  • Developing and Motivating Others: level 3.
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