Front Office Agent

2 weeks ago


Dubai, Dubai, United Arab Emirates Emaar Hospitality Group Full time
  • Genuine service personality, withhigh EQ.
  • Minimum 2 years of experience in frontoffice in a 5 star hospitalityindustry.
  • Minimum of a high school diploma isrequired / College degree in Hotel Management or a related field ispreferred.
  • Oversee and ensure all operationaltasks in Front Office are conducted in line with the servicestandards and procedures.
  • Coaching and trainingon-the-job.
  • Providing constructive feedback(on- and off-the-job).
  • Analyzing operations andassigning resources accordingly.
  • Conductinghuddles during shifts to ensure seamlesscommunication.
  • Prevent complaints and ensureadequate service recovery whereneeded.
  • Pro-actively communicate with fellowAmbassadors, always with the guest's interests atheart.
Key Skills
Front Office
EmploymentType : Full-time
Department /Functional Area: Hospitality
Experience: years
Gender: Male
Vacancy: 1
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