Senior Service Support
4 days ago
BlackStone eIT is on the lookout for a dedicated and knowledgeable Senior Service Support professional to join our esteemed team. In this role, you will be responsible for ensuring exceptional service delivery, managing client engagements, and providing support for all technical issues that may arise. Your expertise and strong leadership skills will be instrumental in maintaining high standards of customer satisfaction and operational efficiency.
Key Responsibilities- Lead and manage the service support team to ensure a high level of customer satisfaction.
- Oversee the resolution of technical issues and ensure timely responses to client inquiries.
- Develop and implement service support processes and procedures to enhance efficiency.
- Analyze service performance metrics and generate reports to identify areas for improvement.
- Act as the primary point of contact for escalated service-related issues.
- Collaborate with cross-functional teams to deliver comprehensive solutions and support to clients.
- Provide training and guidance to junior support staff and ensure knowledge-sharing within the team.
- Maintain up-to-date knowledge of industry trends and advancements to continually enhance service offerings.
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 5+ years of experience in service support, with a focus on technical support roles.
- Demonstrated experience leading a support team or similar function.
- Strong knowledge of service management principles and practices.
- Excellent communication and interpersonal skills, with the ability to manage client relationships effectively.
- Proficient in using service management and ticketing systems.
- Strong analytical and problem-solving skills with a proactive approach to challenges.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Familiarity with ITIL framework and best practices is a plus.
-
Senior Proposals Manager
3 weeks ago
Dubai, Dubai, United Arab Emirates PARK Senior Villas Chandler Full timeWorking within the framework of the Middle East Business Area's policies, processes and commercial strategy, the Senior Proposals Manager leads and coordinates the preparation, negotiation and successful finalization of large [Municipal/Industrial] proposals (including technical, financial and contractual aspects) in the [Water/Waste] sector. The Senior...
-
Senior Proposals Manager
1 week ago
Dubai, Dubai, United Arab Emirates PARK Senior Villas Chandler Full timeWorking within the framework of the Middle East Business Area's policies, processes and commercial strategy, the Senior Proposals Manager leads and coordinates the preparation, negotiation and successful finalization of large (Municipal/Industrial) proposals (including technical, financial and contractual aspects) in the (Water/Waste) sector. The Senior...
-
Support Services Assistant
2 days ago
Dubai, Dubai, United Arab Emirates beBee Careers Full timeWe are seeking a highly skilled and organized individual to fill the role of Support Services Assistant. In this role, you will be responsible for providing exceptional support to senior staff members, ensuring smooth workflow, and maintaining accurate records.As a Support Services Assistant, you will assist in day-to-day office operations, provide...
-
Senior Quantity Surveyor – AECOM – UAE
2 weeks ago
Dubai, Dubai, United Arab Emirates Tampa Gardens Senior Living Full timeAECOM Senior Quantity Surveyor in Dubai- United Arab EmiratesUnited Arab Emirates – Dubai- DubaiJob SummaryAccountable for a variety of complex deliverables throughout the lifecycle ofa project. Accountable for briefing the team on the project scope to ensureroles and responsibilities are understood. Manages the resources on a projectand within the...
-
Senior Quantity Surveyor – AECOM – UAE
14 hours ago
Dubai, Dubai, United Arab Emirates Tampa Gardens Senior Living Full timeAECOM Senior Quantity Surveyor in Dubai- United Arab EmiratesUnited Arab Emirates – Dubai- DubaiJob SummaryAccountable for a variety of complex deliverables throughout the lifecycle ofa project. Accountable for briefing the team on the project scope to ensureroles and responsibilities are understood. Manages the resources on a projectand within the...
-
Senior Accountant
4 weeks ago
Dubai, Dubai, United Arab Emirates ATLANTIS BUSINESSMEN SERVICE Full timeSenior Accountant Jobs in Dubai, UAE by ATLANTIS BUSINESSMEN SERVICE Senior Accountant ATLANTIS BUSINESSMEN SERVICE - Dubai, UAE Posted In 15/3/2020 Job Description Senior Accountant wanted with UAE Experience. One of the leading companies in Dubai is looking for an energetic and experienced accountant to join our growing team. You will be the key in-charge...
-
Senior Accountant
3 weeks ago
Dubai, Dubai, United Arab Emirates ATLANTIS BUSINESSMEN SERVICE Full timeSenior Accountant Jobs in Dubai, UAE by ATLANTIS BUSINESSMEN SERVICE Senior Accountant ATLANTIS BUSINESSMEN SERVICE - Dubai, UAE Posted In 15/3/2020 Job Description Senior Accountant wanted with UAE Experience. One of the leading companies in Dubai is looking for an energetic and experienced accountant to join our growing team. You will be the key...
-
Support Services Director
14 hours ago
Dubai, Dubai, United Arab Emirates beBee Careers Full timeSupport Services PositionWe seek a highly organized and proactive professional to join our team. As a Support Services Director, you will be responsible for managing daily operations and providing high-level support to senior leadership.Responsibilities:Manage day-to-day office operationsProvide administrative support to senior leadershipManage office...
-
Senior Administrative Assistant
5 days ago
Dubai, Dubai, United Arab Emirates UAS International Trip Support Full timeWe seek an experienced Senior Administrative Assistant to provide top-notch support to our C-level executives. This position demands exceptional organizational expertise, advanced project management skills, and the ability to expertly manage multiple priorities in a fast-paced environment.Main Responsibilities:Executive Support ServicesExpertly manage...
-
Sales Support Executive
1 day ago
Dubai, Dubai, United Arab Emirates UAS International Trip Support Full timeAbout UAS:UAS International Trip Support is a global leader in providing comprehensive aviation services, offering support across trip planning, ground handling, fuel services, and flight operations. With a strong presence worldwide, we cater to the aviation industry's unique needs with innovative technology solutions, superior customer service, and a...
-
Support Services Specialist
2 days ago
Dubai, Dubai, United Arab Emirates beBee Careers Full timeSupport Services SpecialistThis role will provide specialized administrative support to the senior leadership team, focusing on providing high-quality services and ensuring seamless day-to-day operations.Job Description:Provide exceptional customer service and supportCoordinate travel arrangements, meetings, and eventsProcess payments, reconcile accounts,...
-
Sales Support Specialist
3 weeks ago
Dubai, Dubai, United Arab Emirates BENO - Luxury At Your Service Full timeCompany Overview: Beno is a leading luxury experiences company dedicated to providing unparalleled personalized services to our esteemed clientele. We pride ourselves on delivering exceptional experiences and exceeding the expectations of our discerning clients. As we continue to grow, we are seeking a dynamic and detail-oriented Sales Support Specialist to...
-
Sales Support Specialist
2 weeks ago
Dubai, Dubai, United Arab Emirates BENO - Luxury At Your Service Full timeCompany Overview:Beno is a leading luxury experiences company dedicated to providing unparalleled personalized services to our esteemed clientele. We pride ourselves on delivering exceptional experiences and exceeding the expectations of our discerning clients. As we continue to grow, we are seeking a dynamic and detail-oriented Sales Support Specialist to...
-
Sales Support Specialist
3 days ago
Dubai, Dubai, United Arab Emirates BENO - Luxury At Your Service Full timeCompany Overview: Beno is a leading luxury experiences company dedicated to providing unparalleled personalized services to our esteemed clientele. We pride ourselves on delivering exceptional experiences and exceeding the expectations of our discerning clients. As we continue to grow, we are seeking a dynamic and detail-oriented Sales Support Specialist to...
-
Customer Service Leader
1 week ago
Dubai, Dubai, United Arab Emirates Jetex Flight Support Full timeJob Title: Customer Service LeaderDWC Hospitality is seeking a talented Customer Service Leader to join our team. In this role, you will be responsible for leading and managing a team of Bell Attendants to provide exceptional customer service to guests.Job Summary:The Customer Service Leader leads a team of Bell Attendants to provide outstanding customer...
-
Corporate Support Manager
5 days ago
Dubai, Dubai, United Arab Emirates UAS International Trip Support Full timeWe are seeking a highly skilled and proactive Executive Assistant to provide comprehensive support to C-level executives. This role requires exceptional organizational abilities, strong project management skills, and the ability to manage multiple priorities in a fast-paced environment.Key Responsibilities:Executive Support & Calendar ManagementManage...
-
Senior Support Associate Financial Services
14 hours ago
Dubai, Dubai, United Arab Emirates beBee Careers Full timeSalary: Competitive">Unlocking Opportunities in a Rapidly Evolving MarketWe are looking for an experienced Support Associate to join our Financial Services team. As a key member of our team, you will provide high-level administrative support to the Global Co-Head of our Commodity Markets and Finance business, ensuring seamless day-to-day operations.Your...
-
Financial Services Professional
1 week ago
Dubai, Dubai, United Arab Emirates D4Ds | Data & Decision Support Full timeJob Description:We are looking for a Financial Services Professional to join our team at D4Ds | Data & Decision Support. In this role, you will be responsible for providing exceptional client service, developing and executing sales strategies, and driving revenue growth.About the Company:D4Ds | Data & Decision Support is a dynamic startup dedicated to...
-
Support Services Manager
1 week ago
Dubai, Dubai, United Arab Emirates HATCH Contracting LLC Full timeHATCH Contracting LLC is seeking a Support Services Manager to join our team. In this role, you will be responsible for managing administrative tasks and supporting senior management.Key Areas of Responsibility:Email Administration: Write, distribute, and track emails, correspondence, memos, letters, faxes, and forms in a timely manner.Report Development:...
-
Educational Support Services Director
2 weeks ago
Dubai, Dubai, United Arab Emirates Ajyal International School - Abu Dhabi Full timeSenior Leadership OpportunityAjyal International School in Abu Dhabi invites applications from experienced SEN Coordinators seeking a senior leadership position. As a key member of our school leadership team, you will have the opportunity to shape the direction of our SEN department and drive excellence in student support services.