Manager Creative Operations amp Brand Partnership

2 weeks ago

Dubai, Dubai, United Arab Emirates Elevon Core Full time

INSPIRE EXHILARATEDELIGHT

For over six decades ChalhoubGroup has been a partner and creator of luxury experiences in theMiddle East. The Group in its endeavour to excel as a hybridretailer has reinforced its distribution and marketing serviceswith a portfolio of eight owned brands and over 300 internationalbrands in the luxury beauty fashion and art de vivre categories.More recently the Group expanded its expertise into new categoriesof luxury watches jewellery and eyewear.

Everystep at Chalhoub Group is taken with the customer at heart. Be itconstantly reinventing itself or focusing on innovation to provideluxury experiences at over 750 experiential retail stores onlineand through mobile apps each touch point leads to delighting thecustomer.

Today Chalhoub Group stands for14000 skilled and talented professionals across seven countrieswhose cohesive efforts have resulted in the Group being rankedthird in the Middle East and first in Saudi Arabia as a Great Placeto Work.

To keep the innovation journey goingthe Group has set up The Greenhouse which is not just an innovationhub but also an incubator space and accelerator for startups andsmall businesses in the region and internationally. This is justone of the several initiatives taken by the Group to reinventitself catalysed by forward thinking and futureproofing. The Grouphas also been embedding sustainability at the core of its businessstrategy with a clear commitment towards people partners and theplanet and by being a member of the United Nations Global CompactCommunity and signatory of the Womens EmpowermentPrinciples.


What youll bedoing

The Brand & CreativeOperations Manager is responsible for overseeing the contentdepartment day to day running and finding efficiencies and creatingprocesses that can manage the teams workflow more effectively. Theywill be the most senior point person between commercial BrandPartnerships (multibrand and concessions) and content creationmanaging the endtoend production process from pitch to publishingimplementing efficiencies in processes developing optimising andoverseeing the Level content calendar. They have full ownership ofthe content budget and tracking system (with visibility on socialand studio spending) and mentor a team of writers (MarketingCopywriter x1 and Product Copywriters x2). They act as the tone ofvoice guardian of EN language developing and managing company styleguides across all digital platforms and instore experiences andliaise with Marketing & Communications on the treatment ofall written customerfacingcollateral.

KeyResponsibilities:

  • Workalongside the Creative Director to manage brand partnershipsworkflow and resource capacity to improve processes targeting aspecific audience and meeting companyobjectives.
    • Work closelywith Brand Partnerships team to ensure the content created andproposed aligns with Levels point of view and the workflow andtimelines aremanageable.
      • Acting as themain point of contact for the brands from the initiation toexecution of the contentpartnership.
        • Contribute tothe brands content and customer experience providing copy that isengaging innovative and in touch with the customermindset.
          • Own and overseethe Content Budget balancing against social and studio budgetshared spends.
            • Own andoversee the content calendar readjusting processes where necessaryand overseeing its preplanning development and execution with thesupport from the other creativeleads.
              • Overseeing theworkflow of content writers and creativecollaborators.
                • Maintainand monitor all copy used across website CRM and PR and marketingmaterial ensuring it is captivating and in line with the Level toneof voice and brandpositioning.
                  • Assimilateinsights from creative meetings product kickoffs andcrossfunctional planning meetings to provide efficient practicalfuture ways of working crossfunctionally.
                    • Lead a teamresponsible for product copywriting CRM and marketing content forboth Retail andeCommerce.
                      • Support thecreative evolution of Level by staring abreast of what is freshcompetitive andforwardthinking.
                        • Maintaina consistent relevant tone of voice for thebrand.
                          • Support Creativedirector in ensuring an editorial point of view is maintainedacross all channels.

Whatyoull need tosucceed

  • Developing &EngagingEmployees
    • StrategyDevelopment
      • ContentManagement
        • ContentMarketing
          • Copywriting andEditing
            • Retail CalendarTrends &Directions
              • Globalization&Localization
                • ExtremelyProactive
                  • Thrives in AgileEnvironments
                    • Flexible andopen to change
                      • ExcellentStakeholderManagement
                        • Strongattention to detail
                          • Timemanagement andprioritization
                            • EffectiveCollaborator
                              • Out of thebox thinker
                                • DataAnalysis
                                  • Varied firsthandCMS and digital contentexperience

What we canoffer you

With us you will turn youraspirations into reality. We will help shape your journey throughenriching experiences learning and development opportunities andexposure to different assignments within your role or throughinternal mobility. Our Group offers diverse career paths for thosewho are extraordinary every day.

We recognise thevalue that you bring and we strive to provide a competitivebenefits package which includes health care child educationcontribution remote and flexible working policies as well asexclusive employee discounts.

We InviteAll Applicants to Apply

It TakesDiversity Of Thought Culture Background Differing Abilities andPerspectives to truly Inspire Exhilarate and Delight our customers.At Chalhoub Group we are committed to inclusion anddiversity.

We welcome all applicants to apply andbe part of our exciting future. We ensure equal opportunity for allour applicants without regard to gender age race religion nationalorigin or disability status.


Thisjob has been sourced from an external job board.
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Key Skills
Digital Marketing,Marketing,Management Experience,Profit &Loss,Analysis Skills,Microsoft Powerpoint,Market Research,ProjectManagement,Product Management,P&L Management,ProductDevelopment,Branding
Employment Type: Full Time
Experience: years
Vacancy: 1

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