Manager- Service Delivery

Overview: Lead day to day service delivery for a cluster of clients, create, manage a systematic, process-driven approach to partner and outreach relationship management and evaluate partner performance, responsible for managing service governance and Service Excellence Assurance **Responsibilities**: - Develops and nurtures excellent client relationships...

Help AG is seeking for a highly skilled and experienced Service Delivery Manager who will play a critical role in ensuring the efficient and effective delivery of our cybersecurity services to our clients. The individual will be responsible for managing service delivery processes, leading a team of cybersecurity professionals, and maintaining strong client...

Oversee the end-to-end project management process, from inception to completion.Ensure adherence to project timelines, budgets, and quality standards while effectively managing project risks and issues.Establish and maintain strong relationships with clients, understanding their unique needs, and ensuring the delivery of best-fit solutions.Proactively...

Oversee the end-to-end project management process, from inception to completion. Ensure adherence to project timelines, budgets, and quality standards while effectively managing project risks and issues. Establish and maintain strong relationships with clients, understanding their unique needs, and ensuring the delivery of best-fit solutions. Proactively...

**Solid Service Delivery Manager experience**, with a customer-centric focus. (**at least 5 years in SDM role**) - **ITIL certs and hands-on.** - **Energetic with communication skills and conflict management.** **Salary**: AED18,000.00 - AED21,000.00 per month

Job brief:To implement and maintain a modern client focused, and customer centric service management environment while continuing to develop and enhance these throughout the life cycle of the services and relationship. In addition, to manage the day-to-day account relationship ensuring the provision of a quality, effective and cohesive service management,...

job description:Experience in project management, resource management, scope management, client engagement, risk management and team leadership in a Managed Service Provider (MSP) environment, performing technical project management that includes initiating, planning, implementing and closing IT projects in various areas of IT including... Limited to NOC,...

Job BriefA dedicated and dynamic Service Delivery Manager to ensure the efficient delivery of our services to clients. The Service Delivery Manager will play a critical role in building strong client relationships, overseeing service operations, and optimizing service delivery processes.RequirementsITIL ManagementDeep understating on Data Center ICT Systems,...

Understanding the business outcomes required from Customer servicesAssisting the Sales Team in establishing Service Agreements and Support PlansWorking as a member of a team that provides focused customer service.Taking the initiative to continually develop local site knowledge, technical expertise and professional skills.Manager/Client Service Management in...

Understanding the business outcomes required from Customer servicesAssisting the Sales Team in establishing Service Agreements and Support PlansWorking as a member of a team that provides focused customer service.Taking the initiative to continually develop local site knowledge, technical expertise and professional skills.Manager/Client Service Management in...

As the IT Service Delivery Director, you will be responsible to oversee and manage the delivery of IT services within our organization. The successful candidate will be responsible for ensuring the effective delivery of IT services to meet the needs of our internal stakeholders and external clients. This role involves coordinating with various teams to...

As the IT Service Delivery Director, you will be responsible to oversee and manage the delivery of IT services within our organization. The successful candidate will be responsible for ensuring the effective delivery of IT services to meet the needs of our internal stakeholders and external clients. This role involves coordinating with various teams to...

Job Brief A dedicated and dynamic Service Delivery Manager to ensure the efficient delivery of our services to clients. The Service Delivery Manager will play a critical role in building strong client relationships, overseeing service operations, and optimizing service delivery processes.Requirements ITIL Management Deep understating on Data Center ICT...

Understanding the business outcomes required from Customer services Assisting the Sales Team in establishing Service Agreements and Support Plans Working as a member of a team that provides focused customer service. Taking the initiative to continually develop local site knowledge, technical expertise and professional skills. Manager/Client Service...

As the IT Service Delivery Director, you will be responsible to oversee and manage the delivery of IT services within our organization. The successful candidate will be responsible for ensuring the effective delivery of IT services to meet the needs of our internal stakeholders and external clients. This role involves coordinating with various teams to...

As the IT Service Delivery Director, you willbe responsible to oversee and manage the delivery of IT serviceswithin our organization. The successful candidate will beresponsible for ensuring the effective delivery of IT services tomeet the needs of our internal stakeholders and external clients.This role involves coordinating with various teams to maintain...

Understanding the businessoutcomes required from CustomerservicesAssisting the Sales Team inestablishing Service Agreements and SupportPlansWorking as a member of a team thatprovides focused customer service.Taking theinitiative to continually develop local site knowledge, technicalexpertise and professionalskills.Manager/Client Service Management...

Service Delivery Head and Project Manager We are looking for a competitive and trustworthyService Delivery Head and Project Managerto handle all the pre-sales, team management, and project management activities.Job Responsibilities:Manage the Software Development services for new and support projects.Study the new tenders (RFP, RFQ, RFI, …etc) and prepare...

Service Delivery Head and Project Manager We are looking for a competitive and trustworthy Service Delivery Head and Project Manager to handle all the pre-sales, team management, and project management activities. Job Responsibilities: Manage the Software Development services for new and support projects. Study the new tenders (RFP, RFQ, RFI,...

We are looking for a competitive and trustworthy Service Delivery Head and Project Manager to handle all the pre-sales, team management, and project management activities.Job Responsibilities:• Manage the Software Development services for new and support projects.• Study the new tenders (RFP, RFQ, RFI, etc) and prepare the required technical and...