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Manager Business Development amp Client RelationshipGovernment Travel

1 month ago

Dubai, Dubai, United Arab Emirates Talent Pal Full time
Job Purpose: dnata Travel Grouprepresents the travel division of dnata one of the worlds largestair and travel services providers. Consisting of more than 20leading international travel brands we are proud to serve ourglobal customer base as a leading awardwinning travel servicesprovider. As a Manager Business Development & ClientRelationship Government Travel (UAE) you will manage andlead the support and further development of the dnata network toenhance growth profitability and market share as well asconsolidate the dnata Travel management brand across the assignedregions. You will also develop and implement strategic partnershipsdefining the sales and business development strategy and plan anddevelop the regional marketing strategy for the assigned dnataTravel brand. In this roleyou will
  • Develop andimplement specific business sales strategies and related policies(35year timescales) for the assigned dnata management Travel brandto ensure maximum profitability across the individual lines ofbusinesses and the regional partners
  • Monitorthe changing market situations and continuously adapt the businessstrategy to meet market conditions and challenges of the future.Track competitor activity and recommend changes in processessystems and strategy for business growth to address theseneed
  • Ensure that every effort is made to retainall government accounts across the UAE whilst furthering growthwith new wins
  • Lead and engage in independentresearch of client / prospect information travel market trendssource client key contact information and support the salesstrategies of the individual businesses and to secure accounts asper the dnata Travel managements prospects database
  • Monitor compliance with customercontracts; identify any potential areas of concern and recommendappropriate actions
  • Plan and launch a series ofabove and below the line marketing campaigns to emphasise on thepositioning of dnata Travel management and develop the brandrecognition strategy as an upcoming travel management networkwithin the assigned regions
  • Lead the researchqualifying pursuing and winning of new business and provide supportto ensure successful proposal bids are managedeffectively
  • Engage effectively with operationaland other stakeholders to ensure effective implementation andservice delivery to dnata Travel managements new and existingclients in line with overall departmentalobjectives
  • Continuously seek improvements inbusiness processes systems and technology to ensure that businesstargets are achieved in the most efficientmanner
  • Maintain effective working relationshipswith internal departments and ensure through Service LevelAgreements that departmental needs are effectively met. Maintain agood working relationship at the very highest level with dnataTravel management partners across the Group including card paymentsolution partners (e.g. Diners American Express HSBC) managingcredit to clients and ensuring that new credit applications arehandled in a quick and effective manner
  • Leadthe Business Development Team and Customer Relationship Managementteam fostering a teambased culture ensuring positive interactionswith other teams within the dnata Travel Groupdivision
  • As a member of the dnata Travelmanagement team champion a culture of open communication cleardirection accountability collaboration and performance managementto deliver against the one dnata vision mission andvalues
  • Set and monitor performance objectivesand development plans for direct reports which are aligned with thedepartment strategic plan; identify improvement areas requiringformal intervention and training both on an individual anddepartment basis
  • Be accountable for businessdevelopment activities related to the assigned brand to ensure theprovision of specialised and professional services are positionedand the sale for the same is closed to deliver profitable revenuestreams for the Company
  • Evaluate and recommendways for clients to manage their travel spend and assist with theintroduction of the necessary Government Travel Policies technologysolutions and key supplier partnerships all leading to bettermanagement of their corporate travel spend and more costsavings
  • Manage and contribute to the overallannual budget for dnata Travel management with respect to salesmanpower and overall costs. Responsible for consolidation ofgovernment travel accounts
  • Achieve revenuetargets and profitability effectively managing the budgeting andutilisation of overhead expenses and manpower resources. Manage andmonitor the analysis of business transacted and reporting functionsto ensure results are effectively tracked and proactive action istaken to respond to varying marketrequirements
  • Represent dnata Travel managementat various government conferences and work with dnata Travelregional partners to consult and guide them to win governmentaccounts in their markets
  • Identify new businessopportunities and ensure the successful achievement of the overallbusiness objectives relating to sales client management newproducts marketing objectives and promote the image of the dnataTravelbrand

Qualifications& Experience: To be considered for the role you must meetthe below requirements
  • Be aUAE National citizen
  • Bachelorsdegree and 10 years experience in a Sales or Business Developmentrole in the travel sector (ideally Corporate) ) including a minimumof 5 years experience managing and leading salesteams
  • Experience working with/in the MiddleEast region
  • Deep knowledge of the governmentand corporate travel sector including consumer behaviour competitoractivity and a broad network of travel industrycontacts
  • Advanced applied knowledge of CRMtools
  • Systematic and logical approach tosolving problems
  • Excellent written and oralcommunication skills in English and Arabic (additional languageswill be a distinct advantage)
  • Advancednegotiation skills and demonstrable ability to influence seniorlevel stakeholders internal and external to theorganisation
At dnata part of Emirates Group were committed to providing ouremployees with opportunities to grow and develop in their careers.So if youre looking for a challenging and rewarding opportunityapply today and join our team RecruitmentProcess and Timeline dnatapart of Emirates Group is an international organisation withemployees from over 170 nationalities we encourage applicationsfrom across the globe. Your application journey begins by applyingvia the Emirates Group Careers website. Please ensure your CV is upto date for our talent acquisition team to review your profile. Ifyou meet the criteria of the role you will then be invited tocomplete a HireVue video interview to share more about your productexperience and your career aspirations. If you are shortlisted youwill then be invited to interview with our hiring managers. If youare successful your recruiter will reach out to you with an offerand then our Onboarding team will ensure a smooth transition toyour new role at EmiratesGroup.
Salary & Benefits: Join us in a management roleand enjoy an attractive taxfree salary. On top of our generoustravel benefits including discounted flights and hotel stays aroundthe world this managerial role also has an excellent leave andhealthcare package. Thats on top of transport benefits lifeinsurance and more.
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