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Accommodation Manager

4 weeks ago

Dubai, Dubai, United Arab Emirates Parisima Talent Full time

The Accommodation Manager is responsible for managing and overseeing all aspects of accommodation facilities to ensure they are safe, comfortable, and meet the needs of residents or guests. This includes managing staff, maintaining facilities, ensuring compliance with health and safety regulations, and delivering excellent service.Key Responsibilities:Accommodation Operations:Oversee the daily operations of accommodation facilities, ensuring cleanliness, security, and functionality.Allocate and manage room assignments based on availability and organizational requirements.Conduct regular inspections to ensure facilities are well-maintained and meet required standards.Resident/Guest Relations:Serve as the main point of contact for residents or guests, addressing their concerns and resolving issues promptly.Foster a welcoming and positive living environment.Enforce accommodation policies and handle disputes diplomatically.Team Management:Recruit, train, and supervise accommodation staff, including cleaners, maintenance personnel, and security teams.Schedule shifts and manage workloads to ensure smooth operations.Conduct regular performance reviews and provide ongoing support and development.Budget and Resource Management:Manage budgets for accommodation operations, including utilities, repairs, and supplies.Monitor expenses and identify cost-saving opportunities.Maintain an inventory of furniture, appliances, and other assets.Health, Safety, and Compliance:Ensure compliance with health, safety, and hygiene regulations.Conduct safety drills and maintain emergency procedures.Address any risks or hazards promptly and effectively.Reporting and Documentation:Maintain accurate records of occupancy, maintenance activities, and incidents.Prepare regular reports for senior management on operational performance and challenges.Education: Bachelor's degree in Hospitality Management, Facility Management, Business Administration, or a related field.Experience:Minimum 5 years of experience in accommodation or facility management, with at least 2 years in a supervisory role.Experience in managing large-scale accommodations is an advantage.Technical Skills:Proficiency in property management software and MS Office Suite.Knowledge of local housing and safety regulations.Soft Skills:Strong organizational and problem-solving abilities.Excellent communication and interpersonal skills.Ability to handle conflicts and maintain professionalism.Seniority levelNot ApplicableEmployment typeFull-timeJob functionAdministrative, Management, and OtherIndustriesEnvironmental Services and Human Resources Services#J-18808-Ljbffr