Cluster Reservation Agent

As a Reservations Agent, your primary responsibility will be to assist customers in making travel arrangements and reservations for accommodations, transportation, and activities. You will be the main point of contact for customers, ensuring their booking process is smooth and efficient. Your duties will include answering phone calls, responding to emails,...

The incumbent of this position is responsible to materialize the maximum number of requests and reservations.Key Responsibilities:Review daily reservation accuracy, rate compliance from segment and source, system close-out when necessary, and rate availability.Ensure clients' satisfaction and adherence to Kempinski service standards.Follow internal credit...

We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.As a Guest Service Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:• Offer...

A Passenger Service Agent is responsible for assisting passengers during their journey at an airport or train station. They provide customer service, check-in passengers, handle baggage, and coordinate boarding processes. Passenger Service Agents also assist passengers with special needs, resolve customer complaints, and ensure a smooth and pleasant travel...

To support the Contact Center section across the entire network by handling customers' inbound calls and providing information on the various products and services; processing flight and holiday reservations, modifications, and cancellations; promoting other ancillaries and services to maximize sales and enhance customers' experience ensuring productivity is...

You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience they come to expect when they arriveWhat is in it for you:Employee benefit card offering discounted rates in Accor worldwideLearning programs through our AcademiesOpportunity to develop your talent...

Responsibilities:Assisting andadvising customers who may be choosing from a variety of traveloptions.Making reservations for customersbased on their various requirements and budgetaryallowances.Checking the availability ofaccommodation or transportation on the customers' desiredtravel dates.Helping plan travel itinerariesby suggesting local tourist...

Responsibilities:Plandetails for travel including transportation, accommodation, andairlines.Work with clients to determine theirtraveling needs.Guide clients on theappropriate styles of transportation, travel dates, costs, andaccommodations.Manage large-scale eventsincluding conferences and retreats.Booktransportation and hotel reservations on behalf...

Company DescriptionSLS Dubai Hotel and Residences is a luxury lifestyle 5-star city hotel which belongs to Ennismore under the wider Accor group umbrella.Boasting 946 units, with 254 uniquely designed hotel rooms, 321 hotel apartments and 371 Branded Residences, spread over 75 floors, SLS Dubai is one of the tallest hotels and residences in the region.A...

Position: Guest Relation ExecutiveCompany: Confidential CompanyLocation: Dubai - United Arab Emirates (UAE)Experience: 2 - 5 YearsResponsibilities:Provide exceptional guest services, manage check-ins and check-outs, resolve complaints, and coordinate with hotel departments while maintaining professionalism.Ensure exceptional guest experience through customer...

PositionAdmin ExecutiveDuration- 12 monthsSalary:6,500 -7,000/Month (depending on experience and qualification)Department:Real EstateRESPONSIBILITIES:Assist with the creation of contracts for groups, travel agents, and corporates.Make sure the contracts managed as per Apartment department process.SharePoint Memos -related to special rates, projects...

Call Center Representative Vacancy in Sharjah, UAESalon Receptionist(Female Prospects Only) (Al Sahara Mall, Sharjah Branch Only).We are seeking a Hair Salon Assistant for our Beauty Parlor. Duties include:1. Warmly welcome clients and walk them to the proper beauty terminal.2. Educate appointed beauty therapists of clients' arrival.3. Reserve and verify...

We are urgently looking for Reservations Agent to join our group. Interested applicants may send their updated CV with Photo. Only shortlisted applicants will be contacted by HR Department. **Responsibilities**: - Input, modify, or cancel phone reservations into the system directly and file accordingly - Answer complaints regarding reservation and refer...

**Reservation Agent can speak Russian.** We are looking for detail-oriented reservation agents to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers’ questions, making travel suggestions, and booking rooms and tickets. **KEY RESPONSIBILITIES**: - Processes reservations by...

**Job Number** 23053352 **Job Category** Reservations **Location** Sheraton Sharjah Beach Resort & Spa, Al Muntazah Street, Sharjah, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations...

We are hiring Reservation Agent with Opera system experience - Reservation Agent - Qualification: any with opera software experience must - Experience: 2 years minimum - Gender: Female - Food: Free - Accommodation: Free - Transportation: Free - Salary: 2000 AED Fixed **Job Types**: Full-time, Permanent Pay: AED2,000.00 per month

**Additional Information** Reservations Agent (preference for Arabic speaker with Hotel experience) **Job Number** 22171719 **Job Category** Reservations **Location** Sheraton Sharjah Beach Resort & Spa, Al Muntazah Street, Sharjah, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?**...

The Reservations Agent will provide caring, attentive guest service while monitoring and entering room inventories and rates. The Reservations Agent is responsible for responding to guest inquiries, creating and maintaining reservation records, processing cancellations and changes while maintaining optimum levels of production resulting in optimum...

**Job Profile** Direct Reports: Rooms Division Manager Financial The Reservations Supervisor is responsible for ensuring that the reservations Accountability team achieves or exceeds monthly sales targets. **Role Overview** Supervises the reservation functions for SNH properties ensuring all reservations Purpose: are process in a pleasant, professional...

**Additional Information** Arabic Language is required Reservations experience is preferred **Job Number** 23011581 **Job Category** Reservations **Location** Sheraton Sharjah Beach Resort & Spa, Al Muntazah Street, Sharjah, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?**...

Minimum 1 year experience in reservation - Capable to handle Hotel booking & Ticketing - Excellent phone etiquette and verbal communication skills - Attention to detail and the ability to resolve customer issues making asking, altering, or canceling reservations. **Job Types**: Full-time, Permanent **Salary**: AED3,000.00 - AED3,500.00 per month

Job responsibilities are: - Hotel reservations - visa appointment booking - Ticket reservations Required skills and abilities: - Can understand and speak English - Can at least understand Arabic - Fast and efficient

at least 5 years experience as Travel Consultant or similar role. - Excellent Sales Skills.(very Important) - Passionate, Enthusiastic & Self motivated. - Having a Decent connections with Travel Agencies. - Great Interpersonal & Communications Skills. - Well-Presented. - Persuading Skills. - Problem Solving Skills. - Computer Literate Duties &...

Welcoming guests and checking their details against their bookings - Allocating guests their rooms and providing keys - Answering phones from prospective customers and guests, taking messages and delivering them - Completing administrative tasks such as filing and photocopying - Responding to requests for help and information - Providing concierge services,...

We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the...

We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the...

**Skills Required**: - Must have previous supervisory level experience. - Must have excellent leadership skills. - Must be highly organized and results oriented. - Must be able to work under pressure in as fast - paced changing environment. - Must to be able to handle stressful situations in a calm and professional manner. - Must have strong interpersonal...

Front Office Agent - Receptionist. Occidental Sharjah Grand Al Khan St - Sharjah - United Arab Emirates An exciting opportunity has arisen for a Front Office Agent - Receptionist to join our Occidental Sharjah Grand. **Qualifications**: - Preferably Russian Speaking. The Front Office Agent - Receptionist represents the hotel to the guest throughout all...

Front Office Agent / Receptionist**: - Russian Speaker** Occidental Sharjah Grand Al Khan St - Sharjah - United Arab Emirates An exciting opportunity has arisen for a Front Office Agent / Receptionist Russian Speaker to join Occidental Sharjah Grand. **Qualifications**: - Preferably Russian Speaking. The Front Office Agent - Receptionist represents...

Front Office Agent - Receptionist (Russian Speaking). Occidental Sharjah Grand Al Khan St - Sharjah - United Arab Emirates An exciting opportunity has arisen for a Front Office Agent - Receptionist to join our Occidental Sharjah Grand. **Qualifications**: - Preferably Russian Speaking. The Front Office Agent - Receptionist represents the hotel to the...

**Key Responsibilities**: - **Guest Check-in and Check-out**: - Greet and welcome guests upon arrival. - Verify reservation details and check guests in efficiently. - Provide guests with room keys and relevant information (e.g., hotel amenities, directions, etc.). - Process guest check-out by ensuring all charges are correct and providing invoices. -...

**Key Responsibilities**: **Guest Services**: - Perform check-in and check-out services for late-arriving or early-departing guests. - Handle guest requests and provide assistance with inquiries or issues. - Process reservations or cancellations as needed. - Offer concierge services such as recommendations for dining, entertainment, and transportation. -...