Front Office Team Leader

4 weeks ago

Abu Dhabi, Abu Dhabi, United Arab Emirates AccorHotel Full time

    Review andupdate the Logbook. 
   Be smart well groomed and maintain a friendly andcheerful disposition all the times.
   Report regularly on happening to Duty Manager NightManager Assistant Front Office Manager and Front OfficeManager.
    Maintain associaterelations.
    Resolvecomplaints.
    Handle thedisputes. 
    Ensurethe services are up to the requiredstandard.
    Smooth check in /check out procedures.
    Hoteltour as per list.
    Checkhotel situation occupancy functions groups andVIPs.
    Co operation withhotels Departments Housekeeping Engineering F&Betc.
    Attend trainingclasses as per schedule
   Show fullest cooperation and respect within the team andother departments 
   Is aware of the daily activities and has productknowledge of all the hotelfacilities

Main Duties andResponsibilities:

   Prepare for daily arrivals in terms of room allocationamenities and special requests ofGuests.
    Register andprocess check in for all arrivals.
   Update and check guest information into the computerafter a complete check in.
   Accountable for cashiering duties foreign exchangetransactions night audits tasks and settlement upon Guestsdeparture.
    Handles walk incounter reservation at all times and process call in reservationwhen room reservations section isclosed.
    Provide friendlysmooth courteous service to guest and respond promptly to allrequests and inquiries at all time.
   Resolve guests complaints / requests and liaise with thedepartment concerned to ensure immediately followup.
    Handle issuance ofguest room key cards and ensure effective control for guestsecurity.
    Check and conveymessage to Guests.
    Assistat the Information counter Foreign Exchange Night Audit and theBusiness center as and when assigned.
   Check the Paymaster Accounts and give proper feedback toAssistant Front Office Manager and Front OfficeManager. 
    Reviewlog book verify outstanding and follow up pending. Identify if anyspecial assignment for the day.
   Check Hotel situation occupancy functions groupsVIPs.
    File daily receptionreport and documents systematically.
   At the end of the shift or the day he has to communicateall information that the next shift has to know for a well runningof the operations.

General /Miscellaneous

    Coordination and information with the Front Office HousekeepingF&B and especially with Duty/Night Manager and Front OfficeManager regarding VIPs. 
   To effectively handle all guest complaints concerning theFront Office in co ordination with Duty Manager Night ManagerAssistant Front Office Manager and Front Office Manager takingcorrective action to prevent recurrence and convert the guest intoa repeat customer. Co ordinate proper actions with otherdepartments if necessary.
   He / she is familiar with all related companydocumentation and especially with the relevant OperationalStandards Manual for his / her field ofresponsibility.
    Otherduties asassigned.
 

Qualifications:

University Degree in HotelManagement and/or Minimum 2 years in a similarrole.

Remote Work :

No

EmploymentType :

Fulltime

Key Skills
Animal Care,HumanResource Management,Biomedical,Ims,ACCA,Arbitration Law
Vacancy: 1

  • Front Office Team Motivator

    4 days ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates Abroad Work Full time

    Company OverviewAbout Abroad Work:We are a leading provider of international job opportunities, dedicated to delivering exceptional experiences for our guests. Our team is passionate about providing personalized service and exceeding expectations.SalaryCompetitive salary and benefits package available.Job DescriptionAs a Front Office Team Motivator with...

  • Front Office Implementation Lead

    3 days ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates Luxoft Full time

    Front Office Expertise - MurexLuxoft is a leader in software development services and digital platform solutions. As a Front Office Expert, you will be responsible for providing expertise on Murex Front Office capabilities.You will work closely with Global Markets teams, IT teams, and vendors to ensure the successful implementation of our solutions.Key...

  • Team Leader

    4 weeks ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates Atlantis Resorts Dubai Full time

    Roles and responsibilities Key Responsibilities of a Team Leader Team Coordination and Task Assignment: Delegating Responsibilities : The Team Leader assigns tasks based on the strengths, skills, and workloads of team members. They ensure each team member understands their individual responsibilities and deadlines. Setting Goals : They set clear, measurable...

  • Team Leader

    2 weeks ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates Atlantis Resorts dubai Full time

    Roles and responsibilitiesKey Responsibilities of a TeamLeaderTeamCoordination and TaskAssignment:DelegatingResponsibilities: The Team Leader assigns tasksbased on the strengths, skills, and workloads of team members. Theyensure each team member understands their individualresponsibilities anddeadlines.SettingGoals: They set clear, measurable objectives for...

  • Team Leader

    5 days ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates Atlantis Resorts dubai Full time

    Roles and responsibilities Key Responsibilities of a TeamLeader TeamCoordination and TaskAssignment: DelegatingResponsibilities : The Team Leader assigns tasksbased on the strengths, skills, and workloads of team members. Theyensure each team member understands their individualresponsibilities anddeadlines. SettingGoals : They set clear, measurable...

  • Team Leader

    4 weeks ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates Atlantis Resorts dubai Full time

    Roles and responsibilitiesKey Responsibilities of a TeamLeaderTeamCoordination and TaskAssignment:DelegatingResponsibilities: The Team Leader assigns tasksbased on the strengths, skills, and workloads of team members. Theyensure each team member understands their individualresponsibilities anddeadlines.SettingGoals: They set clear, measurable objectives for...

  • Murex Front Office

    2 weeks ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates Unison Consulting Full time

    Role : Murex Front Office Consultant Location : Abu Dhabi, UAE Duration : Long term renewable contract Job Scope Work closely with front-office users to understand their requirements and translate them into Murex system configurations. Customize and configure Murex modules for trading, risk, and pricing functionality based on business needs. Support the...

  • Murex Front Office

    2 days ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates Unison Consulting Full time

    Job ResponsibilitiesWork closely with front-office users to understand their requirements and translate them into Murex system configurationsCustomize and configure Murex modules for trading, risk, and pricing functionality based on business needsSupport the setup and optimization of front-office trade flows, ensuring smooth trade capture, position...

  • Front Office Agent

    3 days ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates Anantara Hotels & Resorts Full time

    Roles and responsibilities Minimum 1 year experience as a Butler/Villa Host, Madetory in a luxury segment.Previous experience of reception tasks, e.g. check-in/check-out is an advantageFriendly and outgoing behaviorProactive, resourceful and able to work independentlyHas strong decision-making abilities and upselling skillsExcellent written and spoken...

  • Front Office Assistant

    4 weeks ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates IDP Education Ltd Full time

    About IDP IDP is the global leader in international education services, delivering global success to students, test takers, and our partners through trusted human relationships, digital technology, and customer research. An Australian-listed company, we operate in more than 50 countries around the world.Our team is comprised of over 7,000 people of various...

  • Front Office Manager

    1 day ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates Marriott International Full time

    Job Number: Job Category: Rooms & Guest Services Operations Location: Le Royal Mridien Abu Dhabi, 113 Khalifa Street, Abu Dhabi, United Arab Emirates Schedule: Full Time Located Remotely: N Position Type: Management Job Summary Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis....

  • istant Front Office Manager

    2 weeks ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates Shangri-La Group Full time

    What will you do?Responsible for overseeing andsupervising the operations of the Front Desk, Guest Services, Bell,Door, Concierge and Night AuditEnsures that all Front OfficePolicies and Procedures are adhered to.Ensures VIP procedures arebeing met or exceeded daily for all Guests.Coordinate the Arrival,Stay and Departure experience for all Guests.To...

  • istant Front Office Manager

    5 days ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates Shangri-La Group Full time

    What will you do?Responsible for overseeing andsupervising the operations of the Front Desk, Guest Services, Bell,Door, Concierge and Night AuditEnsures that all Front OfficePolicies and Procedures are adhered to.Ensures VIP procedures arebeing met or exceeded daily for all Guests.Coordinate the Arrival,Stay and Departure experience for all Guests.To...

  • Front Office Representative

    6 days ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates Rayhaan Hotels & Resorts Full time

    Job DescriptionWe are seeking a highly skilled Front Office Representative to join our team at Rayhaan Hotels & Resorts. As a key member of our front office department, you will be responsible for providing exceptional guest service and creating memorable experiences for our valued guests.Key Responsibilities:Warm Welcome: Greet guests upon arrival and...

  • Front Office Manager

    3 days ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates MARRIOTT International Full time

    Assists the Director of FO in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee...

  • istant Front Office Manager

    4 weeks ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates Shangri-La Group Full time

    What will you do?Responsible for overseeing andsupervising the operations of the Front Desk, Guest Services, Bell,Door, Concierge and Night AuditEnsures that all Front OfficePolicies and Procedures are adhered to.Ensures VIP procedures arebeing met or exceeded daily for all Guests.Coordinate the Arrival,Stay and Departure experience for all Guests.To...

  • Front Office Service Manager

    3 days ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates Dusit Hotels and Resorts Full time

    About the Role:We are looking for a seasoned Front Office Supervisor to join our team at Dusit Hotels and Resorts. As a member of our front office leadership team, you will play a critical role in delivering exceptional guest experiences and driving revenue growth.

  • Murex Front Office Specialist

    2 days ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates Unison Consulting Full time

    At Unison Consulting, we are seeking a highly skilled Murex Front Office Specialist to join our team. In this role, you will work closely with front-office users to understand their requirements and translate them into Murex system configurations.Key Responsibilities:Customize and configure Murex modules for trading, risk, and pricing functionality based on...

  • Front Office Agent

    4 weeks ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates Anantara Hotels & Resorts Full time

    Roles and responsibilitiesMinimum 1 year experienceas a Butler/Villa Host, Madetory in a luxurysegment.Previous experience of receptiontasks, e.g. check-in/check-out is anadvantageFriendly and outgoingbehaviorProactive, resourceful and able towork independentlyHas strong decision-makingabilities and upselling skillsExcellentwritten and spoken skills...

  • Front Office Agent

    2 weeks ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates Anantara Hotels & Resorts Full time

    Roles and responsibilitiesMinimum 1 year experienceas a Butler/Villa Host, Madetory in a luxurysegment.Previous experience of receptiontasks, e.g. check-in/check-out is anadvantageFriendly and outgoingbehaviorProactive, resourceful and able towork independentlyHas strong decision-makingabilities and upselling skillsExcellentwritten and spoken skills...